Front Desk Support Staff (Office Specialist 2)

Initial Posting Date:

07/21/2026

Application Deadline:

07/28/2026

Agency:

Department of Human Services

Salary Range:

$3,515 - $4,738

Position Type:

Employee

Position Title:

Front Desk Support Staff (Office Specialist 2)

Job Description:

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! Would you like an opportunity to make a positive impact on Oregonians in need of support and resources?  Would you enjoy working with a diverse team that is passionate about serving children, families, and communities? If so, we’d love to hear from you!

Summary of Duties

As a Front Desk Support Staff, you will:

• Provide general or program-specific information or resources to clients, staff, and stakeholders either in person, phone, or email inquiries working primarily in a reception area environment. Coordinate and manage the scheduling and reservation of conference and meeting rooms to ensure smooth operations.

• Prepare funding requests on behalf of case workers to support program needs.

• Maintain and update the internal administrative desk manual and internal procedures to keep procedures clear and current.

• Coordinate the ordering and upgrading of mobile devices for staff to maintain effective communication.

Minimum Qualifications

• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents;

OR

• An associate degree in any field; 

OR

• An equivalent combination of education and experience.

Essential Attributes

We are looking for candidates with:

• Experience organizing, prioritizing, and completing work accurately and consistently while maintaining attention to detail in a fast-paced or high-volume environment.

• Experience explaining rules, regulations and procedures for a program/service. Strong time management

• Experience with computers includes processing, entering and verifying detailed data. Creative, ambitious, intuitive, objective, thorough

• Experience communicating with and resolving conflicts/disputes with clients or customers/experience working with a diverse population

Attention all candidates! A COVER LETTER IS REQUIRED!

• Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting sal