Raley's Health & Welfare Support Associate (English/Spanish)

Who We Are

The Raley’s Companies is a private, family-owned, and purpose-driven retail company headquartered in West Sacramento, CA. Since our founding in 1935, our store operations have grown to include more than 235 locations across four states and four Tribal Nations under eight well-known banners: Raley’s, Bel Air, Nob Hill Foods, Raley’s O-N-E Market, Bashas’, Food City, AJ’s Fine Foods and Bashas’ Diné Market. In addition, The Raley’s Companies bridges the divide between the physical and digital retail experiences through the operation of Apium Logistics, Fieldera and FieldTRUE. Built on a higher purpose, the organization and our over 21,000 employees are committed to quality offerings, exceptional service and doing right by our team members, communities, and planet. 

Today, the Raley’s, Bel Air Markets, Nob Hill Foods and Raley’s O-N-E Market banners carry on Tom’s legacy of innovation by serving as more than grocery stores. Our purpose of changing the way the world eats, one plate at a time, has made Raley’s a trusted source for nutrition and wellness. We strive to enhance transparency and education in the food system to help customers make more informed, healthy food choices. We also serve as the destination for the best fresh products, affordable offerings, and personalized service.

Position Purpose 

As our Health and Welfare Support Associate, you will be responsible for performing functions to support the accurate and timely administration of company programs which may include health & welfare, leave of absence, return to work, and retirement. The Support Specialist performs a variety of administrative duties in support of department programs and initiatives. This job classification requires general knowledge of office procedures and regulatory requirements in area of specialty, the ability to maintain confidentiality of sensitive information and demonstrated organizational and problem-solving skills.

Perks & Benefits

• Competitive compensation, paid weekly!
• Retirement Savings Plan - 401(k) including company contributions and matching funds
• Tuition Reimbursement for qualified courses
• Scholarship opportunities for continued education
• Medical, dental, and vision insurance for yourself and eligible dependents
• Life insurance
• Wellness Programs (Raley’s Healthy Lifestyles)
• Flexible Spending Account (pre-tax - commuter, childcare, and medical expenses)
• Health Savings Account
• Corporate store and discount programs (10% off groceries, free items)
• Employee Assistance Program (free financial, legal, and mental health services)
• Charitable contribution opportunity and volunteer time off and community events

What You'll Do & How You'll Make A Difference 

• You will ensure the accuracy of timely completion of enrollments, processing of requests and communications that support the ongoing administration of programs.
• Respond to questions and concerns from employees, managers, and vendors
• Research problems and resolve issues within scope of role.
• Perform basic research and propose solutions.
• Maintain documentation of issues and responses as required.
• You will provide benefits, leave of absence and return to work administration functions for Raley’s and subsidiary employees as required.
• Process forms and documents by reviewing materials for compliance, data entry of information in HRIS/Payroll System, review reports and issue correspondence, contact team members and team leaders for information and respond to inquiries.
• Coordinate with vendors and benefit partners to research issues, complete billing processing, and provide timely and accurate reporting. Perform reconciliation activities, produce standard query reports and input data into systems.
• As required, you will contact team members and maintain ongoing communication through resolution of benefits, LOA, or return to work case.
• Help identify potential assignments and accommodations that meet medical restrictions and interact with leaders to coordinate and track accommodation requests, implementation and results.
• Prepare legally mandated documents within the required timeframes in an accurate manner. Items relate to areas such as COBRA and LOA laws, EDD employment benefits and disability pay benefits.
• Prepare and sen