Salesforce Experience Cloud Senior Associate

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Job Level - Associate / Sr. Associate
Year of Experience - 4 – 8 Yrs

Educational Qualifications: BE / B Tech / MCA/ M.Sc / M.E / M.Tech

 

Key Skills: Experience Cloud, Salesforce, Lightning, Apex, Triggers, Implementation and deployment.

Job Description

Must Have:

• Hands on experience in Experience Cloud configuration and customization

• Strong understanding of creating authenticated and unauthenticated sites using experience cloud

• Should have good understanding of using various Experience cloud templates

• Having knowledge of LWR is preferred

• Should have knowledge of deploying and migrating experience cloud from one org to another

• Should have good knowledge on leveraging capabilities of CMS (content management system) for Experience cloud

• Should have sound experience of Lighting Web Components with ability to design and develop responsive components and pages

• Should have sound knowledge of using SLDS and ability to design LWC/Aura components using CSS

• Have an excellent understanding of the underlying Force.com platform, efficient and scalable Apex, Lightning components and other point and click platform capabilities

• Assist in defining, estimating, and shaping technical solutions using best practices

Responsibilities:
 

• You’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:

• Proactively assist in the management of several clients, while reporting to Managers and above

• Train and lead staff

• Establish effective working relationships directly with clients