Healthcare Interpreter - Spanish

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Healthcare Interpreter - Spanish

                        

Location

Cleveland

                    

Facility

Cleveland Clinic Main Campus

                     

Department

Gps Intnl Center-International and Emerging Markets

                      

Job Code

U99897

                     

Shift

Days

                       

Schedule

8:00am-5:00pm

                       

Job Summary

                         

Job Details

Join Cleveland Clinic Mercy Hospital and experience world-class healthcare at its best. Officially becoming a full member of the Cleveland Clinic Health System in 2021, Mercy Hospital offers a wide variety of medical specialties to the communities in and around Stark County. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.  

As a Healthcare Interpreter, you help bridge the gap between patients and staff by relaying important medical information according to language needs. Your work helps keep everyone on both sides informed and connected, allowing you to directly influence the healthcare experience at Cleveland Clinic. In this role, you can build a positive relationship with families, caregivers and visitors, all while advancing your own knowledge and exploring the numerous professional resources at Cleveland Clinic. 

A caregiver in this position works varying shifts between the hours of 8 a.m. -- 5 p.m., with local travel to Akron and surrounding areas as needed.

A caregiver who excels in this role will:  

• Help facilitate the successful delivery of services to linguistically diverse consumers. 
• Explain hospital procedures, office protocols and limitations to clinicians and patients, make appropriate referrals and serve as a cultural and linguistic resource to patients and providers.  
• Provide written transcriptions, such as filling out forms and medication instructions, medication schedules, letters, documents and patient materials.  
• Support office operations by answering the phone, taking requests, calling patients to confirm and schedule appointments, documenting encounters, entering data, troubleshooting, filing and photocopying.  
• Assist the department by working on an on-call rotation.  

Minimum qualifications for the ideal future caregiver include:  

• High School Diploma/GED  
• One year of experience as an Interpreter  
• Fluency in English and Spanish/Kʼicheʼ, both oral and written 
• Valid Driver’s License (VDL) and automobile insurance coverage  
• Strong medical vocabulary  
• Knowledge of, familiarity with and ability to work with patients of diverse cultural background  
• Knowledge of computer systems 

Preferred qualifications for the ideal future caregiver include: 

• Bachelor’s Degree in any area related to science or human services  
• Certified Healthcare Interpreter (CHI) Certification by the Certification Commission for Healthcare Interpreters (CCHI) or Certified Medical Interpreter (CMI) Certification by the National Board of Certification for Medical Interpreters (NBCMI) or other healthcare interpreting certificate 
• Professional and medical interpreting experience  

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/      

Physical Requirements:

• May require extended periods of standing, walking or sitting.
• Manual dexterity sufficient to perform work on a PC or mobile device. 

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants fo