Workplace Operations Executive, NYC

We’re on a mission to provide equitable access to economic opportunity, for everyone.

We close critical skill gaps in the workforce through a new kind of apprenticeship that combines work and learning. We begin by recognizing high-potential individuals both inside and outside of a company's current workforce and then we create applied, guided and equitable learning programs, with measurable impact. Because we believe the world needs a better way to match its potential.

We work with over 1,500 leading companies including the likes of Microsoft, Citi and Just Eat to help solve their business-critical problems, and we’ve trained over 16,000 professional apprentices in the tech and data skills of the future. This is made possible by our global team who are driven to achieve a mission that matters, together.

Join Multiverse and help us set a new course for work.

The Opportunity

Step into a vital role in our People team as the only Workplace Operations Executive for our US team. You'll play a critical part in the daily operations of our vibrant New York office and elevate the employee experience for our US workforce - both office-based and remote. You'll be at the heart of our operations, supporting stakeholders on their requirements, ensuring everything runs smoothly and efficiently.

Specifically, You Will:

• Deliver general business & employee support:  you'll serve as the main point of contact for all operational and logistical needs in the NYC Office and with remote employees. You'll respond to incoming inquiries through a ticketing system and escalate as needed to bring to resolution in a timely manner. You'll get involved in ad-hoc projects, business admin, partnering with Legal, Finance, IT, C-Suite, SaaS team and initiatives that support and drive our growth

• Office management: you'll be responsible for ensuring day-to-day office operations run smoothly at our New York office, managing vendor relationships with maintenance, housekeeping, security, local hotels and caterers. You'll assist with outgoing mail and incoming deliveries, answering phone lines, replenishing stock, meeting and greeting visitors and serving as a first point of contact for our candidates, employees and visitors

• Events & Culture: you'll coordinate and help organize office events such as team meetings, birthdays, ERG & DEI initiatives, holiday celebrations, team social and volunteering activities, managing US swag inventory, catering and decorations.

• Onboarding & Offboarding: you'll partner closely with People, Talent & IT teams to ensure a smooth joining & leaving experience for US employees. You'll assist with onboarding new hires, including equipment, coordinating orientation and support

• Compliance: you'll ensure compliance with all health and safety regulations, develop and implement emergency plans and procedures in line with company policy

Salary Information

The base salary range for this role is $64,750 - $70,000

Benefits

Multiverse currently offers the following benefits:

• Access to no-cost and low-cost healthcare options for Multiversers and their dependents. Get care nationally through MetLife and Aetna’s provider networks

• Support as your family grows! Time off to tend to your growing family with 16 weeks of continuous, fully paid parental leave for primary caregivers

• Access to a 401(k) with a 4% match, capped at $5,000 per year

• Company sponsored One Medical membership

• Unlimited text based therapy with TalkSpace

• Monthly wellness reimbursement

Multiverse currently offers the following time off types.

• 20 Days of PTO per calendar year

• Life event and volunteer days

• Quarterly M-Powered Days to refresh and recharge

• End of Year Company Shut Down

• Time off to take care of yourself and your loved ones including sick time, compassionate leave and short term disability

Equal Employment Opportunity (EEO) Statement

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Multiverse requires all employees to be fully vaccinated against COVID-19. We will consider requests for reasonable accommodation based on disability and/or religious beliefs on individualized basis.