Patient Financial Advisor, Day Shift (Hybrid), Diagnostic Scheduler, Shared Services

Support Center

If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.

 

Adventist Healthcare seeks to hire an experienced Patient Financial Advisor for the Diagnostic Scheduling Department who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing.

As a Patient Financial Advisor for Diagnostic Scheduling, you will:
• Supports pre-service processes
•Scheduling and coverage authorization of scheduled services
•May require physician/clinical communication
•Pre-registration of scheduled services to include coverage verifications and authorizations
•Assisting patients in completing AHC charitable applications at the medical centers
•Confirm coverage requirements for scheduled patients
•Confirm eligibility for insured patients
•Obtain needed authorization for service where applicable for insured patients
•Monitor patient service counts to ensure services are aligned for payments
•Uninsured patients:
•Identify appropriate sources for patients based on FPL guidelines
•Appropriately assess the ability for payment plans or discount plans
•Appropriately refer patients to other payment sources (i.e. Medicaid eligibility vendor)
•Determine the best payment solutions or impact of payment changes at any time during the patient revenue workflow, based on experience and knowledge:

Qualifications include:
•High School graduate or equivalent. Some college preferred.
•Must have experience working as a scheduler/coordinator in one of the following places: Hospital Surgical Scheduling Dept, Surgeon’s office or Out-Patient Surgery Center
•Ability to work independently and in a team environment.
• Must maintain a high level of confidentiality
• Must work well in stressful environments without compromising quality and accuracy.
• Strong Customer Service skills
• Ability to participate in an environment that promotes staff development, productivity, satisfaction and efficiency
• PC skills in a Windows environment are required. Knowledge and utilization of desktop applications including Word and Excel is helpful.
• Ability to initiate and follow through on projects and work independently.
• Strong written and verbal communication skills.

Work Schedule:

Mon - Thurs 8:00 am - 4:45 pm and Fri 8:00 am - 3:30 pm.

HYBRID Position

#GR8 Accounting & Finance

At Adventist HealthCare our job is to care for you.

We do this by offering:

• Work life balance through nonrotating shifts

• Recognition and rewards for professional expertise

• 403(b) retirement plan

• Free Employee parking

• Benefits Eligible Positions:

  • Competitive, comprehensive benefit plans [including health, employer-paid disability and life insurance, PTO]

  • Employer retirement contribution and match after 1-year of eligible employment with 3 year vesting  

  • Ancillary benefits such as flexible spending, legal and pet insurance to meet the needs of employees and their eligible family members

  • Subsidized childcare at participating childcare centers

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.

Join the Adventist HealthCare team today, apply now to be considered!

COVID-19 Vaccination

Adventist HealthCare requires all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination and, if needed, may elect to be vaccinated at any community pharmacy or location offering COVID-19 vaccinations.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

 

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to