Assistant Branch Manager - Westlake

Description

Job Title: Assistant Branch Manager

At Premier America Credit Union, our Core Purpose is to serve our members by making it easier to meet today’s needs and reach tomorrow’s dreams. Talented team members succeed in our organization by demonstrating a commitment to our shared values of accountability, friendliness and respect, a passion for delivering great service, giving back to our communities, and pursuing personal growth. Come grow with us and be part of growth and the Premier America family!

Overview:

We are seeking a dynamic Assistant Branch Manager who is an experienced leader with the direction and administration of branch operations. The right candidate will have a sense of urgency, the ability to improve operational efficiency through thoughtful process improvement, and a strong commitment to delivering best in class service.

About You:

Leadership: You build trust and demonstrate integrity with noticeable congruence between words and actions. You are able to organize and influence others to believe in a vision, while creating a sense of direction.

Teamwork: Your leadership style emphasizes the importance of teamwork, while encouraging individuals to learn and grow. You have been recognized for your excellent interpersonal skills and your ability to effectively communicate, build rapport and relate to others.

Coach: You guide and motivate the Branch staff to promote a culture focused on protecting our member’s assets while delivering best in class service.

Judgement: You make exact decisions about business policies, managing risks and ensuring operations are conducted in accordance with internal policies, procedures and legal/regulatory requirements.

What You Will Do:

• The core responsibility is the effective and efficient management of branch operations in accordance with established Credit Union policies, legal and regulatory requirements, and audit standards.
• Must ensure branch security while conducting opening and closing procedures in accordance with set hours. May be assigned to test security equipment.
• Expected to ensure branch transactions are balanced at the end of each business day by printing reports and completing all checklist for verification.
• Will be responsible to complete month end certification of all cash items and negotiable instruments.
• Acts as a champion to promote branch business development and seek to increase membership. Will actively cross sell the Credit Union’s products and services.
• Responsible for assisting with implementing changes to established policy and procedures within the branch.
• Will establish and maintain effective and professional business relations with internal and external stakeholders.
• Provide guidance and supervision for all branch personnel.
• Will assist with orientation of new team members and provide training support to ensure all direct reports are well trained in all aspects of their respective positions.
• Ensure that the branch has sufficient staffing levels by scheduling team members accordingly.
• Ensure that member requests and questions are promptly and courteously resolved in an appropriate timeframe.
• Acts as Branch Manager when necessary.

Requirements

What We Are Looking For:

• High school diploma or equivalent
• Three (3) to five (5) years of related operations experience required
• Thorough knowledge of Credit Union products, services, and policies
• Understanding of Teller and Financial Service Representative functions
• Excellent written and verbal communication skills
• Excellent leadership and training skills
• Ability to prioritize effectively, working in a fast-paced environment
• Strong oral and written communication skills
• PC Skills: Word, Excel, Microsoft office
• Availability to work the Credit Union’s core business hour

Key words: banking, credit union, assistant manager, management, supervisory, leader, leadership, branch operations

Premier America Credit Union will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.

EOE/Drug-free workplace

Pay Grade Info:

To provide greater transparency to candidates, we share base pay ranges for all our job postings regardless of State. We set standard pay ranges for all roles based on function and level of expertise, benchmarked against similar s