Director, Family Engagement and Health Services

Director, Family Engagement & Health Services

Are you a strategic leader with a passion for growth, innovation, and transforming the landscape of early childhood education? Acelero, Inc. is looking for a dynamic Director, Family Engagement & Health Services to drive our mission to eliminate the gaps between young children’s potential and their success in school and life.

Why Acelero?

Our mission is bold: To design and deliver research and evidence-based approaches to eliminate the gaps between young childrenʼs inherent potential and their achievement in school and life. With our partners, we accelerate child and family outcomes that honor all of the aspirations and cultures of the communities we serve. 

Our values: Data-Informed Learning; Transparent & Open Communication; Growth Mindset; Championing Equality; Caring Teams &

Communities.

Your Role:

As the Director, Family Engagement & Health Services, you will support the implementation of family engagement, health, mental health, and nutrition services across partner and delegate programs. This role will supervise assigned staff, collaborate with partners and delegate to strengthen systems and build staff capacity through technical assistance, coaching, and training. The Director also contributes to the development and refinement of content, tools, and training to support strong practice in family and health services. Key responsibilities include the development and execution of collaborative implementation plans with delegates and partners that support programs to achieve agreed-upon deliverables and demonstrate impact on families and communities.

What You’ll Do:

Training and Technical Assistance and Implementation Support

• Act as lead coaches to a group of partners and delegates aligning coaching and TTA work with Acelero Inc’s Professional Learning and TTA frameworks, and utilizing research-based practice to support achievement of implementation and impact goals

• Assure that partner coaching and TTA support aligns with customer success framework

• Conduct ongoing organizational assessment and co-develop Collaborative Implementation Plan (CIP) deliverables and timelines with Senior Directors of Partnership Management (SDPMs) and partners.

• Effectively utilize data to monitor progress toward CIP goals and deliverables; modify support and deliverables in real time to address changing organizational context or needs.

• Manage time allocation across contracts to ensure efficient use of staff capacity and achievement of contract deliverables and outcomes.

• Build yearly scopes of support aligned to CIP deliverables, using a mix of evidence-based strategies (e.g., individual/cohort-based coaching, in-person and virtual T&TA, and PD).

• Provide tools and resources to support partner program planning and goal progress towards implementation of programmatic benchmarks.

• Collaborate with partner service area leads to engage key stakeholders, support change management, and build sustainable systems aligned with programmatic goals.

• Provide ongoing support and training to the Model Support Specialist to ensure alignment with the content strategies and implementation benchmarks.

• Customize PD and training content to meet partners’ specific needs and contexts.

• Communicate effectively with PSI Senior Director and SDPMs regarding partner needs, implementation challenges, and potential contract modifications.

• Collaborate with SDPMs through PODs and ongoing communication to ensure customer satisfaction and sustained program impact.

• Provides targeted coaching to community partners/delegates in preparation for federal monitoring reviews, including interview prep sessions and on-site observations as needed

Content Design and Refinement Leadership

• Actively engage with PQ and Policy and Performance (P&P) teams to inform Innovation RoadMaps, applying lessons from partner and delegate engagement to identify productization priorities

• Collaborate with PQ and P&P teams to refine or adapt content, tools, and programmatic benchmarks  based on partner feedback and implementation learnings