Medical Assistant & Patient Service Representative - IV Therapy
Advocate Aurora HealthAbout the role
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
Experience doing Prior Authorizations is a plus!
CLINIC HOURS:
Monday: 7:00 AM – 5:00 PM
Tuesday: 7:00 AM – 4:00 PM
Wednesday: 7:00 AM – 4:00 PM
Thursday: 7:00 AM – 4:00 PM
Friday: 7:00 AM – 12:00 PM
Closed on weekends and holidays
Occasional travel to sister locations (Lincolnwood and Irving/Western) to provide coverage for PTO and absences.
Pay Range
$21.85 - $32.80Of note: This position heavily focuses on the admin side. An MA who enjoys more administrative tasks would be best suited for the role, with willingness to step in/cover for patient care as needed.
Major Responsibilities:
Scheduling: General and Financial
• Answers incoming telephone calls in a timely manner, delivering excellent telephone customer service skills and adhering to Advocate Health Care Telephone Standards and Revenue Cycle Scripts
• Directs all incoming telephone calls in accordance with the departmental phone and triage policy.
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