Principal Member of Technical Staff

Our team is building suite of customer and support engagement services. We create integrated tools—from machine-learning powered bots to intelligent ticket creation—to help customers get the information they need and empower support teams to have more effective conversations. 

We are looking for a highly experienced and driven cloud engineer to build high-scale, high-impact solutions that cut across organizational boundaries. You are customer-obsessed, never satisfied with mediocrity, and constantly strive for excellence in everything you do. You're a disciplined and methodical engineer who thrives on identifying improvement opportunities and is comfortable with ambiguity in a fluid, fast-paced environment. Your passion for technology drives you to defend your opinions and positions with clarity and conviction.

Minimum Qualifications

• Experience: 6-8+ years of experience shipping scalable, cloud-native distributed systems in a production environment.
• Education: BS in Computer Science or equivalent experience.
• Technical Skills: Proficient in Java/C++, Python, and shell scripting. Deep understanding of Computer Science fundamentals, including data structures and algorithms.
• Cloud & Infrastructure: Hands-on experience with container orchestration (Kubernetes, Docker), Helm charts, service-oriented design patterns, and service-to-service communication protocols. Knowledge of modern infrastructure components like service discovery and secret storage.
• Software Development Lifecycle: Experience with production operations, troubleshooting, and best practices for building highly available services. Strong working experience with tools like GitHub/Bitbucket and CI/CD pipelines (e.g., TeamCity, Jenkins, Maven/Gradle).
• Communication: Excellent communication skills, both verbal and written, with the ability to clearly explain complex technical concepts, write detailed design specs, and create architecture diagrams.

Preferred Qualifications

• MS in Computer Science.
• Experience in a fast-paced start-up environment.
• Experience building control plane/data plane solutions for cloud-native companies.
• Deep understanding of Unix-like operating systems.
• Production experience with Cloud and ML technologies.
• Experience diagnosing, troubleshooting, and resolving performance issues in complex environments.

Technical Leadership & Architecture

As a Principal Member of Technical Staff, you will be responsible for architecting and driving the design of complex, large-scale distributed systems. You will influence the technical roadmap for your team, balancing short-term goals with long-term strategic vision. It will be your responsibility to define and champion engineering best practices, design patterns, and coding standards, while acting as a technical authority on critical architectural decisions. Ultimately, you are fully accountable for the services you own, directly influencing key operational metrics such as scalability, performance, availability, and reliability to deliver an exceptional experience for our customers.

Mentorship & Team Development

You are expected to provide mentorship and guidance to a diverse team of engineers, fostering their technical growth and career development. You will elevate the team's engineering excellence by leading design reviews, code reviews, and post-mortems for mission-critical projects. This role involves actively driving technical discussions and innovation, creating a culture of continuous learning.

Strategy & Operational Excellence

A key part of your role will be to identify and address long-term technical debt, architectural risks, and operational inefficiencies. You will evaluate and recommend new technologies and methodologies to improve system performance, scalability, and security. Finally, you will act as a point of contact for resolving the most complex and challenging production issues, ensuring high availability and reliability for our services.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $96,800 to $223,400 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as in