Technical Product Manager

This is an opportunity to join Ascot Group - one of the world’s preeminent specialty risk underwriting organizations.

Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we’re bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way.

The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric.

Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world class service — both pre- and post-claims. Ascot exists to solve for our clients’ brightest tomorrow, through agility, collaboration, resilience, and discipline.
 

Job Summary:
The Technical Product Manager plays a critical role in supporting the expansion of Ascot’s US based operations. This role will play the dual role of a Product Manager and the Delivery Lead for implementing the changes in underlying systems, including IMS. This person must be able to liaise with the different business partners - Underwriters, Claims, Finance & Accounting, Reinsurance and Operations; and translate those requirements into product features and deliverables.
Responsibilities: 
•    Interact with different Lines of Business to understand their products and system requirements to manage those products
•    Define, document and maintain business workflows with respect to system interaction
•    Support launch of new Lines of Business – set-up for the product, rater mapping, form upload and tagging, system workflow definition etc.
•    Manage vendor priorities & quality for custom development, bug resolution and general application support
•    Support Business as Usual (BAU) requirements such as updating system configurations, new policy form uploads, updating policy documentation etc.
•    Support middle office and back-office functions such as reinsurance, claims, accounting, and compliance. 
•    Debug issues identified by business users in Live or Test environments by determine root cause and define solution plans
•    Liaise with Operations team to support the back office and UW shared services groups
•    Manage access and provide administrative support of IMS for the company
•    Bring best practices and collaboration as the company grows
•    Support company’s audit (internal & external) and security needs 
•    Assist with additional ad hoc projects as required.

Requirements:
•    Bachelor's degree required, Master's or higher education preferred. 
•    At least 3 years’ experience as a PM with a good understanding of SDLC methodologies like Waterfall & Agile
•    Experience with policy Admin systems like IMS is a plus
•    Must have Insurance industry experience
•    Visio and workflow design skills
•    Good understanding of APIs and web-methods
•    Working knowledge of SQL
•    PMP/PMI certification a plus
•    Must be positive, self-motivated, and possess strong interpersonal and communication skills.  
•    Strong attention to detail and verifying data, maintaining high levels of accuracy.
•    Highly customer-centric both internally and externally.
•    Strong problem solving and decision-making abilities.
•    Strong collaborative skills in a fast-paced team-centric environment.
•    Proficient in Microsoft Office.

The salary range for this position is $130,000-$140,000. 

Company Benefits

The Company provides a competitive benefits package that includes the following (eligibility requirements apply):

Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Life Insurance, AD&D, Work/Life Resources (including Employee Assistance Program), and more

Leave Benefits: Paid holidays, annual Paid Time Off (includes paid state /local paid leave where required), Short-term Disability, Long-term Disability, Other leaves (e.g., Bereavement, FMLA, Adoption, Maternity, Military, Primary & Non-Primary Caregiver)

Retirement Benefits: Contributory Savings Plan (401k)

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