Associate Director, Facilities Operations

Company Description

Publicis Re:Sources is the backbone of Publicis Groupe, the world’s third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Publicis Re:Sources has grown to 4,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare and digital marketing agencies. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management to help Publicis Groupe agencies do what they do best: create and innovate for their clients.  In addition to providing essential, everyday services to the 86,000+ global Publicis Groupe employees, we build products and support capabilities that advances Publicis Groupe’s long-term growth strategy — taking even the smallest ideas into big concepts and beyond.

In addition to providing essential, everyday services to our agencies, Publicis Re:Sources develops and implements platforms, applications and tools to enhance productivity, encourage collaboration and enable professional and personal development. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients.

The company is a premier shared services company serving the financial, technological and administrative needs of U.S.-based business units of the world’s third largest Communications company.  With 2021 net revenues of over 10 billion Euros, the parent company specializes in Advertising, Digital, Media buying and consultancy.  The parent company is present in over 100+ countries on 5 continents, with 80,000 employees.

Job Description

Job summary

A Global Media Communications Company with more than 70,000 employees globally is seeking an Associate Director of Facilities Operations in North America. The Associate Director executes and manages strategic and operational direction for their portfolio. The Director will oversee a portfolio of approximately 150K square feet of office space in one or more buildings.

Core Duties and responsibilities:

• Provide Leadership and Management Support for On‐Site Facilities Support Staff
• Responsible for Management of Front Desk/Reception, Supplies, Catering, Conference Room Scheduling, Facility and Equipment Repairs/Maintenance, Mail/Package Services
• Manage Client Executive and Facility Relationships at the Agency level
• Provide Strategic Support/knowledge to Agency staff
• Manage Facilities Services Vendor Relationships
• Oversee Facilities Improvements and Repairs
• Manage Building Moves and Large Furniture Reconfigurations
• Direct and Enforce Company Policies, Processes and Procedures
• Manage Multi‐Brand Client Relationships
• Manage Building Operating Budget(s)
• Process and Approve Building/Facilities Expenses
• Partner with Security Team to Ensure Safety and Security of Offices
• Partner with Project Management team on Renovation and Construction Projects
• Collaborate on Real Estate Strategy Development
• Continuously Improve Facilities Operations Efficiency

Qualifications

• 8+ years related experience
• Extensive experience managing a staff of Facilities/Operations management professionals
• Passionate about providing outstanding customer service
• Strategic thinker who can creatively problem solve
• Demonstrated ability to multi-task and manage multiple diverse tasks
• Experience developing and managing financial budgets
• Exceptional organizational and time management skills
• Experience working in a complex and rapidly changing environment
• High degree of energy, motivation and dedication to quality and excellence
• Demonstrated ability to communicate effectively
• Strong collaborator

Additional Information

All your information will be kept confidential according to EEO guidelines.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) currently in this position. Employee(s) will be required to follow any other job related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, a