HR Program Management Specialist

One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe.  We give our guests the Medallion Class experience others simply can’t. The Love Boat promises something for everyone. 

We’re looking for a Specialist, HR Program Manager at Holland America Line and Seabourn is responsible for leading the strategic direction, development, and delivery of internally developed shared business facing applications used by Princess, Holland America, Seabourn and HAP Alaska Brands. 

The Specialist, HR Program Management role provides analytical, organizational, and strategic support to the Chief HR Officer (CHRO) for Princess Cruise Line. They will contribute to key priorities and strategic objectives of the HR Team by gathering and processing qualitative and quantitative employment data.  This position will partner and collaborate with senior HR leaders and Brand HR Leads to develop, maintain, and improve analytics and insights into workforce trends, employee engagement, and track goals against benchmarks, while contributing to the overall HR strategy.

Here’s a summary of what Princess is looking for in its Specialist, HR Program Management role. Is this you? 

Responsibilities: 

Execution and Performance

• Identify trends and draw useful conclusions to identify areas for improvement, and recommend solutions for enhanced performance.

• Evaluate data from multiple sources to analyze, draw insights and support strategic HR decision making

• Support larger HR initiatives by consolidating data, updating charts, and preparing reports and presentations.

• Participate in team effectiveness and team-building events (virtual and in-office), and participate in the organization of said events

• Contribute to the development and execution of HR strategies that align with organizational goals.

• Respond to and complete complex ad-hoc and recurring data and report requirements for the CHRO, PCL HR, and other departments

Innovation Leadership and Process Improvement

• Identify process gaps and implement best practices across all areas of shoreside and shipboard HR

• Facilitates HR process improvement for both shoreside and shipboard processes 

• Lead change management initiatives around the adoption of new implemented processes

• Routinely review implemented processes and optimize where applicable

High Performance Team Leadership

• Exemplify all of the Culture Essentials in all interactions

• Effectively prioritize tasks as required by the business

Strategic Collaboration

• Collaborate with others in PCL HR on various topics

• Work with the CHRO, Senior Manager, HRBP, and others on a recurring basis

 
Requirements: 

• Education: BS or BA degree in Business Administration, Statistics, Economics, HR, or related field

• 3-5 years of experience in HR analytics, process improvement

• Advanced skills in Excel and Power BI.

• Strong skills in project management, change management, and process charts/flows.

• Experience extracting and manipulating data from large enterprise data platforms and/or HR systems.

• Established analytic capabilities experienced at managing ambiguity and a passion for innovative problem-solving.

• Experience making cohesive reports and structuring data from disparate sources, able to provide creative data visualization, storytelling, and to message complex subject matter.

• Attention to detail and commitment to accuracy of results, especially in times of rapid turn-around needs.

• Demonstrated judgment and discretion