Child Support Specialist - Enforcement

Status:   Full Time, Non-Exempt

Starting Wage Range:   $25.64/hr. - $28.22/hr. 

Department:  Child Support

Position Open Until Filled - Application Review Date: August 11, 2025

Please submit Resume and Cover Letter with application

Dodge County offers a generous benefits package including:

• Paid Time Off (PTO) – available for use after 30 days of employment
• 10 observed paid holidays
• Health, Dental, Vision Insurance
• Health Savings Account (HSA) – with employer contributions - HRA
• Life insurance, Long-term disability, short-term disability and Flex spending
• Participation in the Wisconsin Retirement System (WRS) – an exceptional pension plan with employer match (upon vesting) and lifetime retirement payment.

ESSENTIAL FUNCTIONS

1. Reviews, researches and assesses applications received or referrals for determination of child support or medical support orders and enforcement.
2. Drafts, composes, enters and processes legal documents such as Motions/Affidavits, Stipulations, Judgments/Orders, Order to Show Cause, Warrants and Income Withholding Orders as required to establish and enforce child support.
3. Documents contacts, correspondence and records all actions taken for each case in KIDS in accordance with the Bureau of Child Support.
4. Reviews and interprets financial information to determine appropriate child support obligations pursuant to Wisconsin State statutes and child support guidelines. Determine availability of medical insurance. 
5. Attends court hearings, takes notes, and testifies if summoned.
6. Negotiates settlement agreements with parents and attorneys.  Discusses stipulating to a medical support and/or child support order prior to scheduled court date, including other orders necessary to provide a full range of enforcement services.
7. Prepares necessary legal documents for scheduled Court hearings.  Reviews orders following hearing and prepares income withholding order.
8. Prepares legal documents for interstate enforcement and establishment.  Works with other states, facilitating enforcement and establishment.
9. Conducts investigative activities to locate absent parents.
10. Monitors and enforces child support orders and payment records to ensure compliance of child support guidelines.
11. Communicates with clients, attorneys, employers, and other related persons regarding case concerns via telephone or in office.
12. Processes appropriate reviews of Court orders, confirming relevant items such as shared-time placement, split custody and serial family payers and bringing to resolution by Stipulation or Court hearings.
13. Implements and maintains administrative lien process, account seizure and alternative payment plans.
14. Evaluates and processes monthly performance reports.
15. Maintains case files in KIDS, e-filing and electronic files in office.
16. Close cases based on Federal closure criteria. 
17. Provides backup assistance to other department personnel as needed. 
18. Attends trainings, round tables, seminars and meetings as required and approved by Department Director. 
19. Other duties as assigned.

REQUIRED JOB COMPETENCIES

• Knowledge and ability to enter and/or retrieve data in the State of Wisconsin Kids Information Data System (KIDS), and other systems, such as, but not limited to, CARES/CWW, DOT, CCAP, DIHLR, Vital Records, CLEAR, and various State department policy and procedures.
• Ability to obtain information and guidelines from the Bureau of Child Support Resource page.
• Knowledge, skill, and ability to understand and use legal terminology, legal format, and processes.
• Knowledge of standard and legal office practices, procedures, and clerical techniques.
• Knowledge of Wisconsin Statutes and ongoing statutory changes, procedural changes, and form changes.
• Skill to take notes and accurately incorporates essential details in preparing legal documents.
• Ability and skill to prepare Court documents in a timely and accurate manner.
• Ability to establish and maintain accurate records of assigned activities and operations.
• Ability to interpret and implement local policies and procedures; written instructions, general correspondence; Federal, State, and local regulations.
• Skill in organizational and time management to prioritize duties to accomplish a high volume of work product while adapting to constant changes in priority.
• Ability to perform detailed work accurately and independently in compliance with stringent time limits requiring minimal direction and supervision.
• Ability to think quickly, main