At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

 

About Duke University Hospital

 

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States and is the number one hospital in North Carolina, according to U.S. News and World Report for 2023-2024. Duke University Hospital is the largest of Duke Health's three hospitals and features 1048 patient beds, 65 operating rooms, as well as comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

 

Nurse Manager of Operations – 2300, 4100, 7800, 8200

Schedule: Evening/Night Shift

 

Duke University Health System seeks to hire a Nurse Manager of Operations who will embrace our mission of Transforming Lives Transforming Care. This position will manage the Adult Medicine Stepdown, Pulmonary Medicine Stepdown, and General Medicine Stepdown Units.  

 

The Adult General Medicine Stepdown Units (2300) consist of 47 beds divided between two adjacent units, providing exceptional care for patients with complex medical diseases, including cardiac, pulmonary, liver, renal, sickle cell, diabetes, infectious diseases, wound care, med-psych, and GI. Unit 4100 is an adult medicine stepdown unit with 16 beds, offering exemplary care for patients with conditions such as sepsis, sickle cell, GI bleed, end-stage renal failure, diabetes, cirrhosis, and behavioral health disorders. The Pulmonary Medicine Stepdown Unit (7800) has 28 beds, including 6 ventilator beds, catering to patients with advanced lung diseases like ALS, pulmonary hypertension, cystic fibrosis, pre- and post-lung transplant conditions, and idiopathic pulmonary fibrosis, as well as various other medical conditions. The newly renovated General Medicine Stepdown Unit (8200) comprises 16 beds, where the nursing staff provides exemplary care for patients with complex diagnoses such as stroke, heart failure, pneumonia, sepsis, liver/kidney failure, BKAs/AKAs, diabetes, GI bleed, sickle cell, rheumatic disorders, psychiatric, and behavioral health disorders.

 

Job Summary

Manage and supervise functions of assigned patient care area on a 24 hour basis; ensure effective delivery of clinical patient care and compliance with administrative and clinical policies and procedures.

 

What you will do:

• Participate in the development of the clinical areas' strategic and operational plans
• Actively support and promote a professional practice model that encourages staff participation in the development of clinical standards that is collaborative, collegial and utilizes current trends and data in professional practice (clinical and administrative). Openly support and consistently communicate mission of the unit/department and the organization. Serve as the collective voice for unit(s) staff to communicate with administration. Serve as the staff and patient advocate to ensure optimal patient care.
• Interface with patients and families to ensure that care is consistent with their expectations. Ensure active use of the nursing process for patients from pre-admission/admission to discharge and beyond (based on the clinical setting). Serve as a professional role model and mentor to staff by responding positively to change while supporting colleagues through the change process. Serve as a change agent to facilitate communication and transition that supports the mission of the organization.
• Ensure a unit-based work force that is diverse and cognizant of the value diversity brings to the workplace.
• Assure coordination/participation of unit based staff on department and organization wide councils/committees. Manage, supervise and coordinate delivery of patient care for assigned patient care area on a 24 hour basis. Ensure compliance with clinical patient care standards and established policies and procedures.
• Maintain clinical competencies for assigned clinical area and provides bedside care as needed. Assess/coach and evaluate staff level of practice. Develop programs that foster continued clinical development from novice to expert to positively impact on patient care and career satisfaction of staff.