Senior Manager, Learning Program Management

Why UKG:    

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.  

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.  

 

Position Overview

The Sr. Manager, GTM Onboarding & Sales Academy is responsible for defining and leading UKG’s onboarding and early-tenure readiness strategy across the global Go-To-Market organization. This role oversees the vision, design, governance, and continuous evolution of onboarding programs and the UKG Way to Sell (Sales Academy), ensuring customer-facing teams ramp quickly, perform consistently, and deliver value with confidence. 

Operating at the intersection of Enablement, Sales, Pre-Sales, Revenue Operations, and Product, this leader translates business priorities, performance insights, and evolving GTM motions into scalable, role-based readiness experiences that accelerate productivity and improve business outcomes. 

This role serves as both a strategic architect and operational leader, responsible for modernizing how onboarding and sales readiness are delivered across UKG. The Sr. Manager establishes scalable frameworks, capability milestones, learning journeys, and reinforcement strategies aligned to how UKG sells, supports customers, and drives growth. 

Success in this role requires a balance of strategic thinking, innovation, operational excellence, analytics, stakeholder leadership, and modern enablement practices. This individual will lead high-impact, cross-functional initiatives that influence readiness, ramp performance, adoption of key sales behaviors, manager effectiveness, and long-term seller success across the organization. The role also provides leadership and direction to a small team supporting onboarding and Sales Academy initiatives, fostering a culture of innovation, collaboration, and continuous improvement. 

Key Responsibilities 

 

• Lead the strategy, design, and continuous evolution of UKG’s onboarding and Sales Academy programs, aligned to GTM priorities and the UKG Way to Sell.
• Build scalable, role-based onboarding and readiness experiences that accelerate time-to-productivity, capability development, and business performance across customer-facing teams.
• Establish and optimize onboarding frameworks, operating models, readiness milestones, and governance processes that support consistent execution at scale.
• Partner cross-functionally with Sales, Pre-Sales, Revenue Operations, Product, and Enablement teams to align onboarding strategies to business needs, sales motions, and performance outcomes.
• Define and measure success metrics tied to ramp, readiness, productivity, behavioral adoption, and retention, leveraging analytics and AI-enabled insights to continuously improve program effectiveness.
• Drive innovation in onboarding and enablement through modern learning strategies, scalable program design, and workflow-integrated learning experiences.
• Lead, coach, and develop a small onboarding and readiness team, driving alignment, collaboration, and execution excellence across programs and initiatives.
• Lead complex, high-visibility initiatives while influencing stakeholders and driving alignment across multiple teams and organizational priorities.

 

Required Skills and Experience

 

• 10+ years of experience in enablement, program leadership, sales readiness, onboarding, or related GTM functions.
• Proven experience building, scaling, or transforming onboarding, Sales Academy, or readiness programs tied to measurable business outcomes.
• Strong understanding of B2B SaaS sales organizations, customer-facing roles, and modern GTM motions.
• Experience leading large-scale, cross-functional initiatives with executive visibility and organizational impact.
• Demonstrated ability to translate business priorities and performance insights into scalable enablement strategies and execution plans.
• Strong analytical and business acumen, including experience defining KPIs, interpreting performance data, and driving continuous optimization.
• Experience leveraging enablement techn