Director of Product Marketing & Operations

Role Summary: 

This strategic role focuses on understanding and marketing the Product and Technology (P&T) offering, partnering with executive leadership to establish and communicate P&T’s value proposition. The role involves creating a clear narrative for P&T’s strategy and progress, which will be reflected in executive content such as Board papers and presentations. Ultimately, the individual will define and amplify the P&T value story to internal and external stakeholders, collaborating with various teams across IHG and P&T.

Your Day to Day: 

• Develop and articulate P&T’s value proposition through engaging storytelling that aligns with our strategic vision, ensuring a consistent tone and voice across all communications.
• Serve as the voice of the customer, representing the perspectives of owners, guests, and colleagues throughout the product lifecycle, while maintaining an ongoing narrative that resonates with these groups.
• Collaborate closely with Product leaders and senior leadership teams to understand and communicate overall product strategies, plans, and accomplishments effectively.
• Create impactful presentations, clear messaging, and engaging campaigns that bring strategies and action plans to life, ensuring alignment and visibility across the organization.
• Prepare comprehensive reports and papers for senior executives (C-suite, Board) to communicate P&T’s strategy and progress, driving alignment and support for our initiatives.

What We Need From You: 

• Leverage strong product management experience to navigate and thrive in a complex, multi-stakeholder environment, ensuring alignment and collaboration across diverse teams.
• Organize, plan, and execute large-scale initiatives from conception to implementation, effectively managing multiple stakeholder inputs and expectations throughout the process.
• Utilize knowledge of global business dynamics and regional variations to inform product and technology strategies within a diverse organization.
• Translate product and technology initiatives into a cohesive organizational messaging strategy, ensuring clarity and alignment across all levels of the company.
• Communicate effectively, both verbally and in writing, to present organizational strategies and updates to a broad, executive-heavy audience, while demonstrating a solid understanding of data privacy laws.

Location: Atlanta, GA (Hybrid – 3 days a week in office)

The salary range for this role is $140,000 to $175,000. This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.  

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At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?