Global Mobility Counselor

ADP is hiring a Sr. Global Mobility Counselor.

• Are you well-versed with global mobility and immigration?
• Do you have a strong attention to detail with tracking data and metrics?
• Is partnering internally with stakeholders a strength of yours?

 

Well, this may be the role for you.

Ready to make your mark?

 

The Sr. Global Mobility Counselor is responsible for end-to-end global relocation program delivery for ADP’s global short-term assignments, international localization program (permanent transfers to/from the US and third country nationals), and temporary global remote work arrangements. Support team members with long-term assignment program objectives.  This position is client focused and requires a high level of responsiveness and customer care to deliver outstanding service to assignees and all other stakeholders. 

 

WHAT YOU'LL DO: Responsibilities

What you can expect on a typical day:

• Counsel assignees on assignment policy and procedures
• Create cost estimates, assignment letters, and offer letter addendums using external technology tool
• Support the management of international relocation costs, including auditing invoices, updating accruals, and managing relocation files cost effectively
• Conduct extended business traveler and commuter assessment and provide consultative advice to the business.
• Respond to associate questions on taxes and compensation
• Track expatriate tax deliverables
• Diligent tracking of all global assignment data to ensure accurate reporting
• Conduct associate satisfaction surveys
• Manage global relocation repayment process
• Partner with internal stakeholders to coordinate assignment movement
• Advise on and implement global mobility policy changes
• Research compliance for immigration, individual income tax, payroll tax, social security tax, and permanent establishment for various types of requests.
• Ensure high service levels by our service providers.

 

TO SUCCEED IN THIS ROLE: Required Qualifications

• Minimum 3-5 years’ experience in the global mobility industry role
• Strong, high-level understanding of global immigration and tax requirements
• Strong Excel skills and proficient in other Microsoft Office suite tools including Word and Powerpoint.
• Flexible and available, when necessary, to attend meetings during non-US business hours

Qualifications

BONUS POINTS FOR THESE: Preferred Qualifications

• CRP, GMS, MBA, GPHR, or SHRM-CP certification preferred
• Compensation/Payroll/Customer Service background preferred
• Multiple languages and global experience is a plus
• S. real estate license is a plus
• S. Domestic relocation experience is a plus
• Equus AssignmentPro system experience preferred
• Highly effective written and verbal communication skills
• Ability to maintain confidentiality and deal with sensitive information.
• Cultural agility, high degree of empathy and ability to manage ambiguity

 

 

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