Sr Project Manager / Patient Engagement - Hematology/Cell Therapy

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Key Responsibilities 

• Develop strong, supportive relationships with assigned business area stakeholders as well as other functions within the Global Purpose and Patient Experience team.   

• Act as the first line of contact with patients to conduct interest & assessment for potential projects and events via direct communications with the patient (explains scope of project, logistics, timing in addition to contracting process). 

• Act as both a strategic advisor and experience execution lead to stakeholders across the organization. 

• Demonstrate relevant business acumen, subject matter expertise for the capability, creative strategies for impactful storytelling, project preparation, management & execution through collaboration with stakeholders across the organization. 

• Ensure all patient contracting and service provider agreements are properly executed, accurate, complete and compliant.   

• Execute proper patient compensation and helping the patients with expense review and submission, resolve payment issues (changed bank, wrong address, obtain approvals, etc.)   

• Coordinate a significant portion of event logistics to ensure the patient is comfortable in all travel and lodging arrangements while engaged with BMS.  

• Master contracted patient profiles and patient status (e.g., health, disease state and contracting, etc.), be conversant in medical language and be able to make patient recommendations for engagements/projects.   

• Within scoped responsibilities, help ensure that the PatientLink (in-house database) is up to date and that each patient profile is clear, accurate, and easy to understand.   

• Flex to support engagement work across therapeutic areas when necessary.   

 
Qualifications & Experience 

• Bachelor’s degree required; experience in communications, marketing, patient marketing roles or related field prefer