Customer Sales & Service Agent - Norwegian Speaking (Oslo)

<p> </p> <p><span>Are you passionate about sales, have service in your DNA, and want to be part of TUI’s future journey? We’re looking for a full-time Norwegian-speaking Customer Sales &amp; Service Agent to join our Nordic Customer Centre in Oslo. You’ll help customers fulfil their holiday dreams via phone, chat, and social media – always with a smile and a solution.</span></p> <p> </p> <p><em><span>Closing date: 19 September 2025</span></em></p> <p> </p> <p><strong><span>ABOUT OUR OFFER</span></strong></p> <p> </p> <ul> <li><span><strong>Personal benefits: </strong>Attractive compensation package including travel perks, extensive health &amp; well-being support, and more.</span></li> <li><span><strong>Flexible working: </strong>We encourage a healthy work-life balance with a dynamic working environment.</span></li> <li><span><strong>A career to shape:</strong> Access the TUI Learning Hub to level-up and reach your ambitions.</span></li> <li><span><strong>Broaden your network:</strong> Opportunities for intercultural collaboration and participation in global projects and teams.</span></li> <li><span><strong>Community:</strong> Contributing to meaningful sustainability and social impact initiatives worldwide through the TUI Care Foundation.</span></li> </ul> <p><br/><strong><span>ABOUT THE JOB</span></strong></p> <ul> <li><span>Guide customers to the right holiday product across phone, chat, and social media.</span></li> <li><span>Handle all customer contacts with empathy, energy, and a strong service mindset.</span></li> <li><span>Resolve service-related queries efficiently and professionally.</span></li> <li><span>Thrive in a fast-paced, target-driven team environment.</span></li> <li><span>Contribute actively to team and individual KPIs.</span></li> <li><span>Engage in continuous learning and development via the TUI Learning Hub.</span></li> <li><span>Work scheduled shifts including daytime, Saturdays, and holidays.</span></li> <li><span>Represent the TUI brand and deliver a seamless customer experience.</span></li> </ul> <p> </p> <p><strong><span>ABOUT YOU</span></strong></p> <ul> <li><span>Fluent in Norwegian and English – other Nordic languages are a plus.</span></li> <li><span>Passionate about sales and motivated by clear goals.</span></li> <li><span>Positive, flexible, and solution-oriented mindset.</span></li> <li><span>Comfortable working independently in a dynamic environment.</span></li> <li><span>Tech-savvy and quick to learn new systems.</span></li> <li><span>Experience from travel or customer service is a plus – or simply a seasoned traveller.</span></li> </ul><p> </p> <p><span><span>From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. </span><span>We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.</span></span></p>