Salesforce Administrator

Grammarly offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture.

About Grammarly

Grammarly is the trusted AI assistant for communication and productivity, helping over 40 million people and 50,000 organizations do their best work. Companies like Atlassian, Databricks, and Zoom rely on Grammarly to brainstorm, compose, and enhance communication that moves work forward. Grammarly works where you work, integrating seamlessly with over 500,000 applications and websites. Founded in 2009, Grammarly is No. 7 on the Forbes Cloud 100, one of TIME’s 100 Most Influential Companies, one of Fast Company’s Most Innovative Companies in AI, and one of Inc.’s Best Workplaces.

The Opportunity

Grammarly is the world’s leading AI writing assistance company, trusted by over 30 million people and 70,000 professional teams every day. From generating a first draft to perfecting every message, Grammarly helps individuals and teams across 96% of the Fortune 500 communicate effectively—and with confidence. We've been profitable for over a decade by building secure, enterprise-grade products that respect user privacy and deliver meaningful value. Grammarly has been recognized as one of Inc.’s Best Workplaces, a Glassdoor Best Place to Work, one of TIME’s 100 Most Influential Companies, and one of Fast Company’s Most Innovative Companies in AI.

To support our continued growth, we’re looking for a Salesforce Administrator to join the Go-to-Market Systems team within the Revenue Operations organization. This role will focus on Salesforce administration and work closely with other admins and the GTM Systems Architect to scale and govern our Salesforce platform, ensuring long-term stability, security, and usability as we grow.

This is a hands-on role ideal for someone who is driven to solve complex challenges, improve system maturity, and lead governance and change management processes.

As a Salesforce Administrator, you’ll play a key role in evolving Grammarly’s Salesforce platform. You will partner cross-functionally with Sales, Marketing, Customer Success, and RevOps to ensure Salesforce continues to empower teams through scalable processes and a secure, well-governed foundation.

Together with the GTM Systems team, you will you’ll lead key initiatives that improve business processes, data integrity, and user efficiency, ensuring Salesforce can support our pace of scaling growth and future integrations or acquisitions.

In Your First 30 Days, You Will:

• Complete onboarding and meet key stakeholders across Sales, Marketing, Customer Success, and RevOps.
• Align with the GTM Systems’ team members on roles, priorities, and roadmap ownership.
• Review Grammarly’s Salesforce architecture, workflows, security model, and key integrations (e.g., LeanData, Outreach, ZoomInfo).
• Begin evaluating open enhancement requests through a change management and scalability lens in collaboration with your team members.

Within Your First Three Months, You Will:

• Co-own the design and delivery of Salesforce enhancements that drive productivity, process consistency, and system reliability.
• Begin implementing governance practices to document and enforce configuration standards and data integrity.
• Collaborate on declarative enhancements that improve user experience, performance, and system consistency.
• Partner on automation efforts (e.g., via Flows, Workato) to streamline operations and support Revenue team workflows.
• Help scale processes for new business units or acquisitions, including supporting integration planning and system consolidation.
• Document platform changes and communicate updates across stakeholders.

Within Your First Six Months, You Will:

• Establish a collaborative rhythm with your fellow admin to jointly own Salesforce administration, roadmap planning, and stakeholder support.
• Partner on data quality, security, and user access initiatives to ensure platform compliance and efficiency.
• Collaborate on complex projects, such as rules of engagement automation, and optimizing opportunity management.
• Develop a change management process that supports scalable growth while minimizing disruption to GTM teams.
• Drive adoption of the Salesforce platform by delivering enablement, documentation, and best practices to internal teams.

Qualifications

• Has 5+ years of experience as a Salesforce Administrator in a B2B SaaS environment.
• Brings advanced expertise with declarative t