Admin Assistant, Product Development & Operations

Summary

Join Guidewire’s Product Development and Operations (PDO) team to build foundational skills while supporting a high-impact organization that delivers secure, scalable solutions to the world’s leading P&C insurers. You’ll gain hands-on experience in operations, communications, and event coordination, with clear mentorship, structured onboarding, and opportunities to apply AI tools to everyday work. Expect a collaborative culture that values curiosity, ownership, and continuous improvement.

Job Description

What you’ll do

• Manage core admin activities for a busy team: calendar support, meeting scheduling, travel coordination, and expense processing—growing scope as you ramp.

• Coordinate internal events and team rituals (all-hands, offsites, learning sessions), from logistics and vendor coordination to attendee communications.

• Draft concise agendas, capture action items and decisions, and maintain shared documentation so teams can move quickly.

• Support internal communications by creating short blog posts, updates, or spotlights that amplify wins and share lessons learned.

• Own well-scoped, entry-level projects (e.g., process checklists, event playbooks, onboarding kits) with mentorship and clear success criteria.

• Shadow experienced coordinators to learn best practices, then progressively take the lead on recurring workflows.

• Track simple operational metrics (attendance, on-time starts, satisfaction surveys) and suggest small, measurable improvements.

• At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.

What you’ll bring

Required

• Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.

• Strong organization and time management; you keep multiple moving parts aligned and on schedule.

• Clear written communication; you can turn notes into crisp summaries and action lists.

• Initiative and a service mindset; you anticipate needs and follow through.

• Comfort with productivity tools (e.g., Google Workspace) and willingness to learn new systems.

Preferred

• 0–2 years in administrative support, operations, event planning, student leadership, or similar experience (internships/co-ops count).

• Bachelor’s degree preferred or equivalent experience.

• Familiarity with calendaring, conferencing, and basic project tracking tools.

Your Impact

We believe in clarity and setting you up for success. In your first 30/60/90 days, you will:

• 30 days: Complete onboarding, shadow key workflows, and publish your first internal update.

• 60 days: Independently run a recurring meeting (agenda, notes, follow-ups) and co-run a small team event using a standard playbook.

• 90 days: Own a lightweight process improvement (e.g., request intake, event checklist) and report simple metrics that show time saved or higher satisfaction.

Over time, your work will streamline how PDO collaborates, communicates, and executes—freeing teams to focus on innovation and customer value.

What’s in it for you

• Flexible work environment, health and wellness benefits, paid time off (including volunteer time off), and market-competitive pay and incentives.

• Continual development, mentorship, and clear growth paths within Guidewire’s global organization.

• All new hires participate in our in-person orientation process to ensure a strong start.

The US base salary range for this full-time position is $62,000 - $94,000 . Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, an