Senior Manager Workday - HRIS

102042

701 Cool Springs Blvd, Franklin, Tennessee 37067

TruGreen accepts applications on an ongoing basis.

Job Description

TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!"

Position Overview:

Manages all aspects of the planning, development, testing, implementation, data management, reporting and user support for human resource information systems.

Responsibilities:

• Manages all aspects of the planning, development, testing, implementation, data management, customer reporting and user support for human resource information systems (HRIS), including integration with other business applications as appropriate.

• Identifies and analyzes root causes of issues impacting systems functionality and user experience through system testing and user feedback. 

• Recommends, evaluates, and implements business process improvements, technology solutions and/or updates to improve and enhance the system. 

• Leads the planning, execution and implementation of HRIS projects. 

• Plans and facilitates change management for HR systems within scope of responsibility. 

• Ensures the design, development and distribution of recurring and ad-hoc reports to facilitate insight and decision making by management and staff.

• Supervises a team of HRIS professionals, including selection, development and performance management.

• Monitors technology trends in HRIS to anticipate and prepare for future or emerging HR technology solutions with consideration for business and user needs. 

• Collaborates with software vendors to leverage relationships and user communities.

• Identifies training needs of end users, super users and system administrators. 

• Develops training content and facilitates the delivery of training and instructional support to facilitate user productivity in collaboration with internal and/or external resources.

• Develops, documents, and manages shared business processes. 

• Prioritizes business processes based on impact risk and importance to business operations. 

• Develops and administers service level agreements, control standards and issue escalation matrix to ensure policy and process compliance.

Education and Experience Requirements:

• Bachelor’s degree and 5-7 years of experience in human resource information systems or related technology required, or an equivalent combination of education and experience.

• Experience with systems testing, administration, and reporting required. 

• Supervisory/management experience strongly preferred.

Knowledge, Skills, and Abilities:

• Extensive knowledge of information systems, data management and reporting

• Knowledge of HRIS functions, policies and processes

• Supervisory skills including selection, delegation, development and performance management

• Written and verbal communication skills, including preparing and delivering presentations

• Computer skills in Microsoft Office applications (Word, Outlook, PowerPoint) with advanced proficiency with Excel

• Organizational, project and process management skills

• Quantitative and qualitative analytical skills

• Attention to detail and accuracy

Physical Demands & Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to:

• Sit, stand and walk

• Use hands and arms to handle, feel or reach

• Speak and hear

• Use close vision abilities

Occasionally required to:

• Lift or move up to 25 lbs

• Stoop, kneel, crouch or crawl

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Noise level:

• Low to moderate

Adverse Conditions:

• Min