Sr. Technical Program Manager, Inventory - Seattle, WA (Hybrid)

Job Description

The Sr. Technical Program Manager is part of a key team of professionals managing programs that deliver significant business value to Nordstrom and its customers. This role is critical in aligning Merchandising, Inventory and Supply Chain project portfolio, with a focus on Inventory domain, and ways of working while flexing to the needs of individual functional teams. You will leverage your depth of knowledge in project, program, portfolio management practices, and ability to work cross-functionally.

In this role you are a leader and independent thinker that partners with internal stakeholders to develop, coordinate, and launch business solutions that impact Inventory in achievement of organization goals. You will pay detailed attention to program and portfolio strategy, project delegation, and program implementation. In addition, you will interact with people in both business and technical roles to create specifications and resolve issues with an eye toward continuous improvement.

A day in the life…

• Works with cross-functional teams, stakeholders, and leadership to align the project portfolio to organizational goals and annual planning

• Manages oversight and coordination of cross-project interdependencies and resource allocation within the portfolio to ensure goals are met

• Directs creation and maintenance of required portfolio artifacts and ensures adherence to governance protocols

• Develops and expands complex programs using a variety of change management skills ensuring buy in and alignment

• Instills a continuous improvement mindset focused on identifying waste, root causes of inefficiency and practical, incremental improvements

• Works across department and functional lines on a variety of programs that range in scope, risk, and complexity

• Manages highly complex cross-discipline projects in partnership with other program leaders and may independently manage high-risk projects impacting the enterprise

• Teaching others how to tell a compelling story to clearly and concisely articulate the message

• Drives collaboration across teams and capabilities to ensure that the right people with the right knowledge and expertise are engaged

• Ensures team members understand ways of working and coordinates efforts toward the larger goal

• Integrates broad working knowledge in related disciplines to create integrated business innovations/solutions for complex problems

• Defines work requirements, creates plans and documentation and monitors program execution

• Continually evaluates and assess the programs’ strengths and weaknesses while proactively addressing problems and risks

• Serves as a lead resource for dealing with challenging business issues

• Organizes and communicates complex information via storytelling in a clear and simple way to drive action

• Exhibits full to expert knowledge of standards, concepts, and principles of project, portfolio, and program management and shares knowledge across teams

• Integrates and applies elements of other disciplines to solve problems

• Acts as an individual contributor but proactively mentors’ and leads others enabling them to accomplish deliverables

• Views obstacles as opportunities and creates simple, sustainable solutions

• Seeks new information to learn about areas that will improve program or team effectiveness

• Creates and manages budget

You own this if you have…

• 5+ years portfolio, program, project, and/or leadership experience

• Demonstrated track record of enabling business to achieve goals

• BA/BS in related field preferred

• Strong leadership and management skills

• Expert working knowledge of Microsoft Office with emphasis on PowerPoint, SharePoint, Teams, Outlook, etc.

• Excellent written and verbal communication skills

• Proven expert level organizational skills including attention to detail and multitasking skills

• Outstanding working knowledge of change management principles and performance evaluation processes

• The ability to find innovative ways to resolve problems

• Project Management Professional (PMP) certification is a plus