Sr. Project Manager
bswiftAbout the role
Want to be a bswifter?
At bswift we’ve been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage, and love their benefits. From downtown Chicago, and remotely across the country, we serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces.
We’re looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that make a difference. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you!
ABOUT US
- bswift is a leading benefits administration company that specializes in providing tailored solutions for our clients.
- Our mission is to simplify the complex world of employee benefits and deliver exceptional service.
- We are looking for a talented and experienced individual to join our team as the Senior Project Manager – EPMO.
WHAT YOU’LL DO (Job Summary)
- Support the Enterprise Project Management Organization (EPMO) in driving both client‑facing initiatives and enterprise‑level internal programs.
- Advance organizational strategy, improve operational efficiency, and ensure high‑quality project delivery across a diverse portfolio.
- Bring deep expertise in benefits administration systems, navigate complex stakeholder groups, and lead initiatives that support client success and enterprise growth.
WHAT YOU WILL BE RESPONSIBLE FOR (Essential Functions)
- Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Client‑Facing Project Leadership
- Lead and coordinate client projects, ensuring alignment between client expectations and internal delivery teams.
- Strengthen client relationships through proactive communication, effective planning, and consistent delivery of high‑quality outcomes.
- Ensure client‑related initiatives support objectives around client health, satisfaction, and long‑term partnership success.
Internal Strategic & Enterprise Program Leadership
- Manage internal initiatives that support client success, operational improvements, and enterprise‑level strategic objectives.
- Oversee cross‑departmental efforts such as technology implementations, process optimization, and enterprise efficiency programs.
- Champion internal innovation to streamline operations and improve organizational capabilities.
Integrated Project Management & Governance
- Develop and maintain detailed project plans using Smartsheet, Jira, and other tools, applying Agile, Scrum, or Waterfall methodologies as appropriate.
- Facilitate collaboration across cross‑functional teams, external vendors, and executive stakeholders.
- Monitor timelines, budgets, risks, and dependencies to ensure successful execution.
- Communicate status, milestones, decisions, and outcomes to stakeholders at all levels.
WHAT YOU NEED TO SUCCEED (Required Education & Experience)
- Bachelor’s degree required; advanced degree preferred.
- 5–10 years of experience in benefits administration systems and/or client‑facing environments.
- 2–5 years of direct project or program management experience.
- Strong understanding of Agile, Scrum, and Waterfall methodologies.
- Proficiency with Smartsheet, Jira, and related project management tools.
- Exceptional communication, organizational, and stakeholder‑management skills.
- Ability to work independently in a remote environment with minimal supervision.
NICE TO HAVE (Preferred Education & Experience)
- PMP certification preferred.
- Experience leading enterprise‑level change initiatives.
- Experience in consulting or benefits technology environments.
SUCCESS METRICS
- Positive impact on client satisfaction and internal operational effectiveness.
- On‑time, on‑budget delivery of all assigned projects.
- Demon
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