Meat Department Leader- Indy Fresh

Job Summary

Indy Fresh Market, is a new full-service grocery store located near the Cook Medical manufacturing facility on 38th and Sheridan.  In partnership with Goodwill of Central and Southern Indiana (GCSI), the store will provide additional jobs and future educational opportunities for residents while also bringing a much-needed food source to the community.

The Meat Department Leader assists the Store Leader, management team, and staff in executing store operational goals of the annual operating plan.  This role makes judgments involving customers, team members, operational issues, business planning, priority setting, and compliance with company policies, as they pertain to the functions, duties, and activities of the meat department.  Duties include preparing and displaying quality meat, ordering and rotating stock, ensuring compliance with all regulations and health codes, providing customer service excellence, and assisting the Store Leader in the training and supervising of the activities of the meat department associates.  The Meat Department Leader will partner with other leaders in managing the store in the absence of the Store Leader.   Leadership roles require availability and flexibility within the site’s hours of operation as schedules may change as needed.  Some occasional overtime should be expected.

Hours of Operation:  7 a.m. to 9 p.m. Monday through Sunday.

Example Duties and Activities 

Operations and Compliance - 60%

• Drives completion of goals while balancing various business needs and adapting to changing needs.  Identifies and filters appropriate recommendations for process improvement while maintaining quality standards.

• Creates, implements, and/or follows merchandising plans that are specific to the department and creates displays for new and seasonal items to achieve the sales and profit objectives of the store and the department. 

• Adheres to the department's established procedures for receiving merchandise, including inspecting the delivered products for quality, quantity, and pricing, and restocking cases to maintain product freshness, accuracy, and rotation. 

• Maintains effective housekeeping practices, and ensures products meet all health department regulations and sanitation standards.  Ensures associates work safely and comply with OSHA regulations and local, state, and government weights and measures laws. Establishes and maintains a safe and clean environment that encourages customers to return, including the meat-cutting room.  Complies with all state, county, and local weights and measures laws, health codes, and labeling requirements. 

• Integrates, represents, and communicates Goodwill’s Mission, Vision, and Values to internal and external customers at all times.  Fosters innovation to meet customers’ short- and long-term expectations, creating a customer-focused environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the Meat Department and throughout the store.

• Practices preventive maintenance by properly inspecting equipment and notifying the Store Leader of any items needing repair. 

• Adheres to safety protocols, such as wearing appropriate clothing and protective equipment, and follows safe lifting practices. 

• Reports all safety risks, or issues, and illegal activity, including robbery, theft, or fraud.  Notifies leadership of customer or associate accidents. 

Staff Management and Development - 30%

• Maintains a positive culture of open professional communication, immediate resolution of issues, and healthy confrontation within the site.

• Fosters teamwork in a positive culture.  Ensures team members are meeting production quotas through continuous training and development.  Communicates site-specific goals and expectations to staff daily.  Demonstrates a hands-on leadership approach while coaching and training the Meat Department’s hourly employees on daily tasks.

• Plans, organizes, and directs all activities of department associates including training and developing, maintaining accountability, motivating, monitoring productivity, communicating, and coaching performance.  Sets clear expectations while working closely with staff and outside resources to remove any significant work barriers to goal attainment.  Communicates with the Store Leader on all performance concerns.

• Ensures employee performance, c