Operating Support Specialist

Job Description

The Operating Support Specialist provides operational and administrative support to ensure the efficient day-to-day functioning of the business unit. Responsibilities include time administration, work management, accounting support, records management, documentation, and other administrative functions. Working independently, this role coordinates with internal departments and external stakeholders to facilitate workflow, maintain accurate records, support business operations, ensure compliance with organizational policies and procedures, and contribute to process improvements that enhance operational efficiency and effectiveness.  

Job Responsibilities

• Perform time administration requiring an understanding of FERC Account Coding Standards, corporate policies, as well as Labor contracts. Process time corrections and assist personnel with reconciliation of pay discrepancies.
• Process invoices using Company systems and procedures. May involve determining proper method of processing, researching and resolving discrepancies and assisting the Accounting Dept. as required.
• Prepare journal entries and other accounting reconciliations as required. Perform accounting and recordkeeping tasks which may include petty cash custodian and/or reconciliation of P-card statements.
• Process purchase documents for materials and services using Company systems and procedures. May include initiation of purchase requisitions; release of purchase documents; research of receipts for incoming stores material; resolve receiving exceptions and rejections.
• Perform record-keeping and filing tasks in support of operations in compliance with State and Federal regulations and Company standards and policies.
• Generate, process, validate and complete service orders, work orders and damage claim packages using Company systems and procedures. May involve internal and external workgroups and include "confirmations" of capitalized material for new installations and removals of units of property. Initiate and process applications for permits (right-of-way, road bore, etc.) inspections, and paving requests as required.
• Perform office tasks such as but not limited to collecting, analyzing and preparing forms and reports, performing administrative and reception services, maintaining files, maintaining supplies inventory and initiate facilities maintenance and security measures as necessary, sorting and distributing mail.
• Operate computers and office equipment. May also operate communication radios and drive vehicles.
• May provide training or mentoring as appropriate and applicable to the tasks above. Perform similar and incidental duties as assigned.

Minimum Qualifications

Education: Previous minimum education and training should include successful completion of high school studies or GED certification as well as two quarters of higher education in accounting, bookkeeping, business applications, communications, drafting, or its equivalent in experience and/or education as determined by the hiring Manager.

Demonstrated proficiency at touch typing required.

Experience: Previous job experience should include the equivalent of one to two years of office experience with demonstrated ability to communicate effectively and multi-task despite frequent interruptions. Must possess the ability to research resources and precedents to perform varied tasks with minimum guidance. Must be self-motivated to perform under limited supervision.

Approximately two years on the job are required before all the position's duties and responsibilities are performed without day-to-day assistance.

Responsibility: The position is responsible for performing accounting, administrative duties and supporting the business operations with an emphasis on data integrity while meeting multiple deadlines. Specific duties and responsibilities are outlined above.

The position may be responsible for advising, training and/or mentoring other employees to facilitate coordination of workflow.

Complies with all State and Federal regulations as well as Company policies, practices and procedur