IT Associate Analyst, Information Security

Role and Scope of Position:
Responsible for the implementation and monitoring of security standards, controls, and procedures for multiple platforms and diverse system environments (i.e., the mainframe, distributed computing environment and the web). Provides direct support for new system implementations and interfacing with standardized security protocol. Ensures compliance and governance of security standards for Eversource’s on-going security awareness program and risk management strategies.

Essential Functions: 

• Oversees policy, standards, and controls as aligned to operational processes for compliance monitoring and testing for effective measures.
• Conducts process design, analysis, implementation and testing activities is support of automation and streamlining control practices.
• Analyzes communication and recommends troubleshooting/training (i.e., where appropriate for business process continuity).
• Participates in the testing and evaluation of new products and processes.
• Performs administrative tasks as required.
• Performs first level troubleshooting, analysis and monitoring of automated work processes for compliance to key security controls and practices.

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill: 

• General understanding and application of information security principle, theories, and concepts in the field
• General knowledge of other related disciplines
• General knowledge in information security practices, concepts and technology including:

• Related policies, standards, and guidelines
• Information and process modeling tools and techniques
• General hardware and software research and evaluation

• Security Awareness - General knowledge in applying risk assessment models and general IT control reliance to internal and external resources including security awareness and information classification as appropriate
• Understanding of applicable state and federal legislation and regulations as relates to compliance indicators
• Strong analytical and problem-solving skills with attention to detail

Education:   

• Bachelor’s degree in computer information systems or equivalent experience

Experience:     

• Three (3) to five (5) years of professional experience in same or similar role.                        

Licenses & Certifications:  

• None

Working Conditions:

• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.

Mental Aspects:

Leadership Behaviors/Competencies:

Set and Communicate Direction and Priorities

• Know the business plan and how your role connects to it
• Identify problems, issues; take responsibility for resolution
• Set high standards for self; deliver quality performance
• Raise ideas for improvement
• Communicate, communicate, communicate

Build Trusting Relationships

• Follow through on commitments made to manager, colleagues, and customers.
• Address difficult or controversial issues and encourage others to do the same.
• Have honest dialogue with others

Manage and Develop People

• Set performance goals that align with department and company goals
• Meet regularly with your supervisor/manager to discuss your performance
• Seek opportunities to develop skills and gain knowledge through on the job opportunities, i.e. working on projects, attending meetings, etc.

Foster Teamwork and Cross-functional Collaboration

• Work collaboratively within and across the organization to achieve “One Company” and other goals
• Recognize and address cross functional implications of your work

Create a Diverse, Inclusive Workforce

• Incorporate the diverse ideas and perspectives of team, colleagues, and customers in your work

Lead Change

• Proactively seek out opportunities to improve business performance and customer service.
• Respond positively to new demands or circumstances
• Exhibit a “can-do” attitude to support changes in priorities and work processes

Focus on the Customer

• Deliver superior service to our customers, both internal and external, in a reliable, attentive, courteous, quality, proactive and timely manner

Approved By: _________________________Date:_Apr