Maximo Systems Operational Lead

Requisition Number: 70110

 

The company built on breakthroughs. ​  
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Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.  ​  

 

How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward. ​  

 

​At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.​   

 

​Come break through with us.  

Corning's Manufacturing, Technology and Engineering division (MTE) is recognized as the leader in engineering excellence & innovative manufacturing technologies by providing diverse skills to Corning’s existing & emerging businesses.

We anticipate & provide timely, valued, leading edge manufacturing technologies and engineering expertise.  We partner with Corning’s businesses and the Science & Technology division. Together we create and sustain Corning’s manufacturing as a differential advantage.

Position Purpose

We are seeking a highly organized and proactive individual to serve as the Systems Operational Lead for our Maximo system, supporting the on-site Maximo Manager. This role is critical to ensuring the smooth day-to-day operation of Maximo, IBM's enterprise asset management (EAM) software, which is central to our maintenance, asset tracking, and operational workflows. The ideal candidate will have a strong technical background, operational excellence, and a collaborative mindset to assist in managing system configurations, troubleshooting, and user support.

Requirements

• Bachelor’s degree in computer science, Information Systems, engineering, or a related technical field
• Minimum 3+ years’ experience working in a manufacturing environment
• Strong familiarity with asset management, maintenance planning, and operational workflows
• Subject Matter Expert and/or superuser in Maximo or any computerized maintenance management system CMMS
• Strong business communications in a multi-stakeholder environment, especially regarding consultation with users to understand needs, define requirements, and provide effective solutions
• Familiarity with application of Industry 4.0 technologies, IoT, or predictive maintenance concepts

Desired

• Proficiency in Maximo system configuration, troubleshooting, and report generation
• Knowledge of SQL databases, integrations, and data management principles
• Experience with analytics tools and dashboards within Maximo
• Data Historian visualization and data processing tools; OSI PI platform is preferred
• Accurate and timely communication of statuses risks to stakeholders
• Ability to interact with individuals from various cultural backgrounds, regions, and levels in the organization
• Experience with general data manipulation/automation with Maximo or database extract/translate/load tools

Responsibilities

• Platform Monitoring: Continuously monitor the Maximo system, including servers, containerized pods and integrations to ensure optimal performance, uptime, and data integrity.  Ensure compliance with organizational policies and procedures related to Maximo operations. 
• Troubleshooting: Identify, investigate, and resolve operational issues in Maximo promptly to minimize disruptions.  Collaborate with IT teams to escalate and resolve technical issues that require advanced support.
• User Support: Provide hands-on support to end-users, assisting with system navigation, troubleshooting errors, and resolving queries.  Act as the primary liaison between the Maximo on-site Manager and operational stakeholders to facilitate smooth communication and coordination.  Apply sensitivity regarding obtaining or providing information on matters of moderate importance to the organization and may be of a sensitive nature.
• Data Management: Oversee data entry, validation, governance, and ensure data accuracy