Route Sales Manager

Job Description

The Route Sales Manager is responsible for leading, developing, and supporting a team of Route Drivers and Route Sales Representatives to ensure strong customer relationships, consistent service delivery, and profitable growth. This role oversees daily route operations, drives base business expansion, and maintains the Market Center’s total managed volume through effective leadership, coaching, and operational excellence.

 

The Route Sales Manager collaborates closely with sales, service, and administrative teams to resolve operational challenges, strengthen client partnerships, and cultivate a culture of safety, service, and accountability.

 

This is a full-time, on-site position based in Tukwila, WA, Monday through Friday. Created to meet the needs of a fast-growing market, this new role offers the chance to build, innovate, and influence the future of our operations.

 

COMPENSATION: The salary range for this position is $80,000 to $85,000.  If both numbers are the same, that is the amount that Aramark expects to offer.  This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.​

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BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.   Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.  Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.  For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.  ​

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There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

Job Responsibilities

• Drives profitable revenue growth by managing existing customer performance, identifying new business opportunities, and maintaining the Market Center’s total managed volume.

• Develops and reinforces a strong service and safety culture while using Route Sales leadership skills to build employee performance, engagement, and accountability.

• Leads the selection, hiring, training, development, retention, and performance management of route sales employees.

• Ensures optimal route sales execution by planning, scheduling, assigning, and monitoring daily route assignments to meet company standards, service agreements, and client expectations.

• Conducts regular route observations and ride-alongs, providing ongoing coaching, feedback, and recognition to strengthen sales skills, operational execution, safety practices, routing effectiveness, and customer retention.

• Partners cross-functionally with sales, service, and administrative teams to troubleshoot and resolve operational, service, and safety issues.

• Responds to client concerns promptly; resolves route service issues, including visiting client sites to follow up, evaluate challenges, and reinforce strong client relationships.

• Ensures the Route Sales team has the resources needed to meet daily operational demands and capitalize on base business sales opportunities.

• Owns and fosters effective communication across all levels of the organization, ensuring alignment, transparency, and timely information flow.

• Builds and maintains strong customer relationships through proactive communication, issue resolution, and consistent service delivery.

• Maintains all required business and administrative records, including personnel documentation, delivery and invoice records, product and asset inventories, DOT requirements, pricing updates, and client account information.

• Collaborates with leadership to support company initiatives, operational improvements, and employee development opportunities.

 

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. 

Qualifications

• Prior Management or supervisory experience preferred 

• Require