National Account Director - Pharmacy, Distribution, and Specialty Markets

Job Description

The National Account Director (NAD) for Pharmacy, Distribution, and Specialty Markets is primarily responsible for developing and managing strategic business relationships with Cardinal Healthcare, larger regional distributors, emerging specialty distributors, and emerging specialty/digital pharmacies. Through these business relationships, the NAD leads the account management efforts and supports the appropriate access for and utilization of our company's products while bringing resources and solutions to customers that contribute to better health outcomes for patients.

 

The NAD collaborates closely with cross-functional teams, including the Order Management Center, Manufacturing Division, Supply Chain, Field Sales, Payer and Brand Marketing, and other internal partners, to ensure product access and availability to customers.

 

Key Responsibilities include but may not be limited to:

• Develops and oversees account and business plans for the full product portfolio, including vaccines and oncology products, as applicable by customer.

• Identifies areas of mutual opportunity with customer organizations, focused on improving patient outcomes and leveraging customer capabilities.

• Partners with leadership and headquarters teams to support negotiation of Distribution Service Agreements (DSAs).

• Executes DSAs and other product contract offerings as appropriate across customers.

• Contributes to the development, enhancement, and execution of product distribution strategies.

• Ensures consistent application of finalized distribution strategies across accounts and business segments.

• Works with internal teams including Order Management, Manufacturing, Supply Chain, Sales, and Marketing to ensure smooth product access and consistent availability.

• Builds strong partnerships with customer teams to support shared business goals and drive positive health outcomes. 

Qualifications:

Minimum Requirements:  

• Bachelor's degree (BS/BA/BSN).

• Minimum 5 years of combined Managed Markets-related experience at the Associate Director/Director level (e.g. Account Management, Customer Manager, Payer Marketing)

• Minimum 3 years of Managed Care experience in an account executive.

• Demonstrated business acumen and account management skills.

• Broad and deep understanding of health care trends and policy, customer ecosystems, pharmaceutical distribution channels, specialty and retail pharmacy.

• Strategic and tactical planning skills.

• Project management skills.

• Self-motivated and ability to drive business results, solve problems, effectively communicate (oral and written), collaborate with internal and external stakeholders, and build business relationship networks.

• 50% overnight travel.

 

Preferred Experience and Skills:   

• Experience in FLW distribution, specialty distribution, retail pharmacy, and specialty pharmacy.

• Experience in contracting strategy and contract negotiations.

Required Skills:

Account Management, Account Management, Brand Marketing, Business Planning, Buy-and-Bill Process, Collaborative Development, Communication, Consultative Selling, Contracting Strategies, Contract Management, Customer Needs Assessments, Customer Relationship Management (CRM), Dispensing Pharmacy, Financial Acumen, Healthcare Trends, Interpersonal Relationships, Market Analysis, Marketing, Negotiation, Payer Marketing, Pharmacy Operations, Retail Pharmacy, Revenue Management, Sales Management, Sales Strategy Development {+ 4 more}

Preferred Skills:

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US and Puerto Rico Residents Only:

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As an Equal Employment Opportunity Employer, we provide equal opportunitie