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PN
Enterprise Testing Specialist - Operational Risk Management
PNCMiamisburg, United Statesfull_timeVerifiedPosted 4 Apr 2025
About the role
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Enterprise Testing Specialist within PNC's Operational Risk Management organization, you will be based in one of the following hubs: Pittsburgh, PA / Birmingham, AL / Cleveland, OH / Miamisburg, OH or Downers Grove, IL.This is a primarily remote position, with required periodic in-office engagement events/activities. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations.
Position Details:
Team tests risk management programs across the bank (Control Validation, Prime Process, Change@PNC, Third Party Risk, Business Continuity Risk). This position will support testing of Third Party and Business Continuity and may assist with some Control Validation testing.
Skills Needed:
1. be able to adjust quickly to scope and/or objective changes that can occur while testing;
2. be comfortable talking with/or presenting to Risk Partners and/or LOB stakeholders about developing or addressing scope and procedural questions, testing results and working through challenging or difficult feedback conversations regarding findings;
3. be able to perform multiple testing activities for different tests concurrently;
4. possess good Excel skills including the ability to use vlookups, pivot tables and simple formulas or the ability to learn these skills quickly.
5. be able to work independently.
6. possess excellent documentation, writing skills, and effective communication skills.
7. have strong critical thinking skills and attention to detail.
8. take pride in their work, being committed to delivering a quality work product prior to any deadlines.
9. be a quick learner.
Job Description
- Plans the execution of business unit compliance testing program to prevent illegal, unethical, or improper business practices.
- Plan testing and reviews. Applying risk analysis principles, determine the scope, including focus, objectives, and rationale, and update the scope as needed. Develop testing strategies, including procedures and selection of samples, sample size, and rationale. Perform testing and reviews according to the testing plan. Evaluate controls, identifying risks appropriately. Revise review programs as needed to accomplish objectives.
- Conduct and manage documentation of the review process. Prepare working papers, ensure that documentation appropriately supports the testing conclusions, and document process flows and describe major processes within the area being reviewed.
- Analyze the results of testing and review activities. Analyze exceptions and make recommendations to enhance internal controls and/or increase the efficiency of operations. Ensure that testing is accurate, complete, and in accordance with standards and protocols. Communicate test/review results and issues/concerns to management at the LOB and/or enterprise level, validating and recommending resolutions to issues.
- Provide consulting services for clients on risk and control issues. May assist clients in implementation of new / improved systems, products / services, and controls.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are
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