Inside Sales Representative

About Calm

Calm is on a mission to support everyone on every step of their mental health journey. With the #1 app for sleep, meditation and relaxation as well as a growing library of digital, evidence-based mental health programs, Calm offers trusted support for individuals and organizations alike. Our flagship consumer app provides personalized content and activities – featuring a range of experts and beloved celebrity voices – to help users manage stress, improve sleep and live mindfully. Our workplace and healthcare solutions offer a consumer-friendly approach to clinical content and HIPAA-compliant resources in order to drive positive health and business outcomes. Named a TIME100 Most Influential Company, Calm supports more than 150 million people and 3,500 organizations across seven languages and 190 countries.

What We Do

Calm’s B2B team is committed to expanding access to mental health resources by building products for enterprises and the healthcare industry that drive positive health and business outcomes. Our suite of solutions include HIPAA-compliant resources, clinical programs, data and analytics tools, leadership and development workshops, and more. What makes us unique? We take our award-winning approach to better sleep, mental resilience, and relaxation and combine it with scientifically backed techniques to create comfort and engagement throughout the mental health journey. Organizations rely on our expertise to fill the care gap created by stigma and life’s daily stressors, allowing them to take an active role in making effective mental health support possible for the people they serve.

We’re currently hiring for this position in a few territories across the United States.

What You’ll Do

We are looking for a successful and passionate Inside Sales Representative to play a critical role in closing business for our B2B sales team. You will do this by responding to  inbound leads and closing those leads to convert them to new Calm and Calm Health customers.  

Day-to-day responsibilities include responding to inquiries from new inbound prospect inquiries ,assessing, triaging, and routing up-market leads to Sales Executives, performing live product demos for prospects within the assigned market vertical, closing opportunities with prospect within the assigned market vertical, and tracking various data points of success that will help optimize our sales efforts. This person should thrive in a fast-paced environment, and consistently ask for feedback to improve their skill set. 

Key Responsibilities

• Develop a deep understanding of Calm’s product suite so you can effectively engage prospects and sell them Calm’s services via our inbound lead channels within the assigned market vertical
• Deeply understand the HR buyer’s challenges and effectively communicate Calm’s value proposition as a solution
• Successfully uncover, manage and overcome prospect objections
• Conduct digital and verbal discovery to appropriately triage up-market opportunities to the appropriate Sales Executive
• Establish rapport with all levels of buyers, including senior executives and the C-suite.
• Consistently use Salesforce to document prospect interaction ensuring efficient and clean pipeline management
• Keep abreast of industry and technology trends to ensure you can act as a trusted resource to prospects and customers
• Seize the opportunity to potentially advance into upmarket sales roles
• Create, manage and execute on a reliable forecast projection

Who You Are

• Proven track record of success in inbound sales with consistent over-achievement of annual quota goals
• Excellent verbal and written communication skills with impeccable attention to detail
• Receptive and welcoming to feedback and coaching 
• Bias for action
• Familiarity with Salesforce
• History of hitting and exceeding daily and weekly activity metrics 

Nice to Haves

• Understanding of employer-sponsored healthcare and related services
• Previous success selling into HR and Benefits teams is a plus

Minimum Requirements

• The role typically requires 2+ years of inbound sales experience

The on-target earnings for this role are $85,000 annualized with a 75/25 split between base pay (to be paid hourly) and incentive compensation. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills, experience, and other qualifications. This role is also eligi