Global Business Management Director

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

We are looking for an extraordinary Global Sales Development Business Manager Leader to provide strategic counsel and support to Docusign’s Global Sales Development Vice President. This role will optimize leadership impact, drive critical initiatives, and communicate the Sales Development organization’s priorities across the globe. This individual will require a proven track record of cultivating trust, thinking strategically and executing tactically. Together with the Sales Development leadership team, they will play a critical role in unlocking the potential of the entire organization by introducing new operating rhythms, revenue optimization programs, org health initiatives, and new ways of working. This is a high-leverage role that serves as an enabler for revenue growth and operating efficiency for Docusign, and requires excellent communication, project management, and leadership skills.

This position is an individual contributor role reporting to the Vice President, Sales Development.

Responsibility

• Work closely with the Global Sales Dev VP and their global leadership team, to define and execute the area’s strategy and organizational global transformation plan

• Represent the priorities of the Sales Development organization to stakeholders throughout the company and build effective ways of communicating organizational information

• Partner with FP&A, Strategy, and Analytics teams to facilitate budgeting processes, establishing a clear link between strategic goals and budget allocation and return on investment (ROI)

• Test and learn new ways of working, practices, and rituals in order to foster a thriving culture of teamwork

• Provide strategic recommendations and decision support on a wide range of business issues

• Lead, or Assist in the preparation of strategic documents, presentations, and reports

• Conduct market-based secondary research on industry trends across Sales Development organizations, functional and competitive trends

• Align closely with tech strategy, finance and marketing teams on key customer trends

• Learn from field leader feedback on current model friction that could be addressed through changes

• Think through short, medium and long term implications of strategy and partner closely across business strategy, tech strategy and partner teams to make a reality

• Provide prioritization for key changes and investment needed to drive growth

• Oversee the daily operations of the Global Sales Development organization, ensuring that key projects and initiatives are progressing as planned

• Manage the Global Sales Development VP's priorities and communications to ensure efficient time management and alignment with strategic goals

• Coordinate the execution of executive team decisions, ensuring alignment across functions or segments

• Lead and manage special projects, often requiring cross-functional collaboration

• Track progress, resolve issues, and ensure successful project delivery on time and within scope

• Show command of the business, understanding key levers for growth, how they relate to the data and be able to prioritize which levers to pull to drive highest ROI

• Lead discussions on performance monthly, taking data, field feedback and synthesize into a simple story for executives to understand through forums such as the Monthly Business Review

• Communicate and advocate strategy and insights to business leaders and convey viewpoints through simple and consistent frameworks

• Use executive presence to drive influence for broader decisions that have implications on strategy and communicate changes clearly to stakeholders and field teams

• Deliver learnings, recommendations, and implications to executives to facilitate ongoing feedback loop

• Prepare briefing materials, agendas, and follow-up for meetings, ensuring effective communication and decision-making

• Foster a culture of collaboration and continuous