Director, Total Rewards

About InvoiceCloud: 

InvoiceCloud is a leading provider of online bill payment services. Founded in 2009, the company has grown to be one of the leading disruptors in the cloud-based electronic bill presentment and payment (EBPP) space, helping institutions put customer experience first. By switching to InvoiceCloud, clients can improve customer engagement, loyalty, and efficiency while reducing churn and missed payments in the process. With over 50 million payments processed annually, InvoiceCloud is one of the most secure, innovative, and inclusive fintech solutions in the market. To learn more, visit www.InvoiceCloud.com. 

Position Overview

InvoiceCloud is looking for a top-performing business savvy Director of Total Rewards to lead our Compensation and Benefits teams. As InvoiceCloud’s Director of Total Rewards you will lead the strategies, processes and roadmaps that drive our hyper-growth organization.  In close partnership with the Chief People Officer, you will serve as a strategic advisor and focus on creating an incredible employee experience by partnering with Executives, and Solution Leaders. This candidate should be passionate about coaching and mentoring their team while enabling their ability to succeed.

The successful candidate will use a proactive and innovative approach to ensure that our rewards are competitive, drive business results, are aligned with our culture, and are valued by our team members. This person must be both a strategic leader and hands-on contributor who is passionate about how compensation, benefits and HR systems impact the employee experience by building a competitive total rewards program at InvoiceCloud.

What You’ll Do:

• Develop and lead the InvoiceCloud’s comprehensive strategy for Total Rewards using programs aimed at attracting and retaining top talent in a competitive environment and across multi business units (often with very different cultures and strategic objectives)
• Demonstrate leadership through expert counsel to HR and Business leadership on compensation issues related to company pay structures, pay change recommendations, new hire offers, and wage and hour regulations
• Remain current on comp and benefits standard methodologies, changing legal landscape, assess and communicate potential impact on the business along with recommendations/solutions to address concerns
• Continuously evaluate the effectiveness of our rewards programs to ensure they are aligned with our business and talent strategies and market trends; make recommendations for changes, as appropriate
• Partner with external compensation resources; oversee all activity related to compensation surveys, market trends and competitive pay positions to ensure InvoiceCloud’s salary plans remain competitive in the market
• Work closely with the CFO, CPO, and other appropriate stakeholders on annual merit, bonus and equity plans
• Oversee the strategic direction, planning, and requirements to execute the design, implementation, communication, and administration of all compensation, health and welfare benefit programs
• Routinely assess cost effective, competitive, benefits position relative to the market
• Ensure all programs are administered in compliance with regulations nationally. Including management of all compliance filings, reports, and audits related to the administration of employee compensation programs either directly or through vendor/partners
• Serve as an integral member of the People Leadership Team
• Prepare materials for InvoiceCloud’s executive leadership team and Board of Directors

What you’ll bring:

• Experience: 10+ years of relevant work experience in Total Rewards, or HR Operations with concentration on compensation and benefits
• Education: BA/BS Degree
• Prior experience designing executive compensation & incentive plans and managing executive compensation at a public company
• A business partner mindset with strong knowledge of benefits and compensation
• Process & systems orientation - be able to scale the businesses - deep experience in defining, implementing and driving people processes and related systems to support growth.
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