Community Relations and Education Manager - North TX , OK

Job Title:  Community Relations and Education Manager - North TX , OK

Location: Remote

About the Job

Sanofi’s Hemophilia Community Relations and Education Manager is expected to possess a high level of clinical and customer knowledge, have experience with both field and headquarter protocols and procedures, and possess drive and spirit to engage and influence hemophilia Chapter Executive Directors and their teams, Hemophilia Foundations, Social Workers at Hemophilia Treatment Centers, patients and the bleeding disorder community to deliver educational platforms and inform the execution of current and future unbranded and branded strategies.

The Hemophilia Community Education Manager (CoRe) role is a field-based role that works closely with Hemophilia Chapters and Foundations, managing those relationships as a strategic business partner to place branded and unbranded education in their platforms.

The CoRe will also work closely, and within approved SOPs, with the other field professionals including, but not limited to, Regional Business Directors, Area Business Managers, Patient Support Services team, Thought Leader Liaisons and Medical Science Liaisons; in addition to home office-based colleagues in Marketing, Medical Affairs, Sales and Market Access.

Behaviors that are critical for success in this role are collaboration, communication, planning, relationship-building, and the ability to execute tactical initiatives and provide timely feedback. The Hemophilia Community Education Manager will report to the Director, Hemophilia Community Education Managers.

Main Responsibilities:

The CoRe job responsibilities are focused in three key areas.  All CoRe interactions are on-label and consistent with commercial compliance, legal and regulatory guidelines.

Chapter Engagement and Advocacy Development

• Align with cross-functional colleagues to orchestrate resources with our Hemophilia Chapters and Foundations, as determined by the Brand Team

• Identify, profile, cultivate and maintain long-term relationships with Executive Directors of the Chapters and Foundations as well as their staff, Social Workers at the Hemophilia Treatment Centers and the Bleeding disorder community

• Assist in the execution of Hemophilia Chapter Service agreements when requested, including, but not limited to, completion of annual budget plan and recommendations.

• Engage in on-label conversations on topics such as product, disease state and company, at appropriate venues

• Execute unique, on-label and approved programming (e.g. disease state and product) as directed by leadership

• Compliantly collaborate and communicate with the field teams in each assigned area to ensure strategic and tactical cohesiveness

• Compliantly collaborate with patient support teams to ensure strategic and tactical cohesiveness

• Serve as a single point-of-contact to resolve Hemophilia Chapter and Community issues

• Execute a customer-centric needs-based approach with targeted Hemophilia Chapters

• Plan and execute Chapter engagements and executive encounters at local, regional and national conferences, field visits and other venues as directed in a compliant manner

Market Insights

• Capture feedback derived from brand needs through live interactions with the bleeding disorder community and Hemophilia Chapters

• Work with targeted Hemophilia Chapters to obtain feedback on new and existing brand-related strategies/materials (all materials and programs a CoRe will request will be approved by legal, compliance and regulatory)

• Participate as a member of a cross-functional brand team to provide feedback on strateg