Implementation Conversion Analyst Senior - QA (Omni)

Job Description

Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we’d like to know: Are you FIS?

About the role:
As a Senior Implementation Analyst in Quality Assurance, you will serve as an experienced Quality Assurance personnel for our Omni product suite in the Professional Services group. You'll support our project team and will be responsible for developing and executing test plans for new releases as well as providing support for existing releases.  This subject matter expert will ensure output produced is a high quality technical deliverable and will also create supporting artifacts.

On-site, hybrid schedule T, W & Th - M-F 8a-5p

What you will be doing:

• Test and maintain complex programs to ensure new, customized software meets customer specific needs.
• Work with Business Analyst to understand business problems, review and analyze system specifications
• Translate functional requirements and specifications into documented test plans, cases and steps
• Execute test cases, and review and analyze results
• Evaluate product code according to specifications
• Report bugs and errors to development teams
• Help troubleshoot issues
• Conduct post-release/ post-implementation testing
• Work with cross-functional teams to ensure quality throughout the software development lifecycle
• Training customers on new systems and procedures.
• Validating inputs and outputs

What you will need:

• Prior experience with Omni Product suite
• Quality assurance experience required to support Omni Implementation projects
• Automation test tool experience or ability to create automated test scripts
• Ability to define test strategy in consultation with stakeholders
• Ability to create and maintain test data, tools, and scripts
• Strong analytical and problem-solving skills as well as excellent human relations, negotiation, and documentation skills.
• A bachelor’s in business or a related field or the equivalent experience.
• Microsoft Excel experience, including macros
• Jira and/or Rally experience

What we offer you:
At FIS, you can grow your career as far as you want to take it. Here’s what else we offer:

• Opportunities to make an impact in fintech
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• Inclusive, diverse work environment
• A work environment built on collaboration, flexibility, and respect
• Competitive salary and benefits

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EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for a