Home Loan Assistant - Licensed

About Us:

Churchill Mortgage began in 1992 with the core value of providing the highest level of integrity to each and every customer, meaning we tell our customers what is best for them even when it means we won't close their loan. We have found over and over again that treating people the way we want to be treated is not only the right thing to do, but it builds lasting relationships. Churchill Mortgage proudly embraces the sound financial principles, as heard on the Dave Ramsey Show.

Basic Function

To assist a Home Loan Specialist(s) (HLS) coordinate the approval or disapproval of loan applications, including but not limited to, collecting documents, maintaining communication with borrowers, etc.

Responsibilities

•   Engage in marketing, promotion and business development activities in support of sales, including calling on real estate agents and brokers, financial  advisors and other potential referral sources.

•   Provide applicants with information regarding the loan application process.

•   Have comprehensive knowledge of state and federal regulations.

•   Provide applicants with available options pertaining to their mortgage loan needs.

•   Counsel customers with respect to credit needs.

•   Obtain complete loan application including all support documentation needed to process the loan.

•   Pre-qualify potential loan applicants by analyzing financial background.

•   Follow-up on processing the loan by obtaining additional applicant information if necessary.

•   Maintain communications between the lender and borrower.

•   Establish rate with borrower verbally and in writing prior to settlement.

•   Understand and support the corporation's policies and procedures to provide proper and effective treatment to all of the corporation's customers.

•   Resolve any customer problems in an expeditious and tactful manner.

•   Review and report complaints received from customers and recommend corrective action to management.

•   Perform other related duties as assigned.

Skills

Active NMLS License, Independent Judgment, Oral Communication Skills, Written Communication Skills, Analyzing Skills, Reading Skills, Customer Service, Diplomacy, Organization, Negotiation, Math Aptitude, Planning, Professionalism, Proofreading Skills, Time Management, Computer Literacy, Alpha/Numeric Keyboard Skills.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Must be licensed. High school diploma or general education degree (GED); related residential mortgage lending process