Senior Director, Product for Agent AI

About the team

This dynamic and innovative team is driving AI-powered advancements across the most strategic areas at Zillow. Their expertise spans from enhancing tools for agents through voice-to-text conversions, automated task management, and nurturing features, to boosting productivity for Loan Officers with streamlined processes. Additionally, the team includes disruptive innovation groups focused on pioneering groundbreaking AI applications, as well as next generation Zestimate/Valuation experiences. Their collective dedication to leveraging AI and delivering exceptional real estate experiences directly for customers sets them apart.

About the role

As a Sr. Director, Product for Agent AI, you will have the incredible opportunity to drive our most important AI and Zillow investments. As the leader of a team of top Principal AI PMs across key businesses, you will blend the latest AI techniques with customer-centric product leadership. In this role, you will spearhead the development of cutting-edge solutions for the real estate industry, including leveraging Zillow's recent acquisition of Follow Up Boss, the most popular Agent CRM. Your responsibilities will include fostering a culture of rapid innovation, providing clarity in ambiguous situations, championing operational excellence, and nurturing the growth and potential of your team members. Embrace this unique opportunity to shape the future of real estate technology and make a lasting impact at Zillow.

You will get to:

• Develop and nurture a high-performing team culture that fosters rapid innovation and empowers our Principal AI PMs to excel in their roles.

• Collaborate closely with cross-functional teams at Zillow Group (AI, Product, Primer Agent, Zillow Home Loans, etc.) and work hand in hand with Follow Up Boss to revolutionize the real estate industry.

• Drive the development and execution of breakthrough solutions by providing clarity amidst ambiguous requirements and unproven technologies.

• Champion operational excellence by implementing best practices in artificial intelligence, UX, and software design.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.

In California, Colorado, Connecticut, Hawaii, Nevada, New York and Washington the standard base pay range for this role is $247,200.00 - $394,800.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Nevada, New York and Washington and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• Experience with state-of-the-art technologies, such as generative AI or large language models, demonstrating your ability to balance the latest advancements with customer-first product leadership.

• Motivated by a visionary mindset, strategic thinking, and ability to inspire and lead others. Excel in building a strategy and bringing others along with the message, ensuring a shared understanding and alignment towards achieving success.

• Understands and able to navigate the complexities of stakeholder management

• A deep focus, understanding, and empathy for the customer journey and experience. 

Qualifications:

• Possess deep expertise in people leadership, preferably with experience in a larger tech company, and a strong background in machine learning.

• Customer-focused leadership, particularly in platforms related to CRMs, messaging systems, and other customer-centric applications.

• Passionate about fostering a culture of collaboration and continuous growth, inspiring team members to constantly level up their skills.

• Excellent leadership abilities, guiding and empowering team members of all levels to reach their full potential.

• Extensive experience in product management, particularly in the realms of artificial intelligence and machine learning.

• Strong communication and collaboration skills, enabling effective partnerships with diverse teams and stakeholders.

*This post was generated by LLM's with our internal product plans, and edited by humans.

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