Assistant Director of Residence Life, Resident Services

Department: University Housing
Appointment Type and Duration: Regular, Ongoing
Salary: $70,000 - $77,000/year
Compensation Band: OS-OA06-Fiscal Year 2024-2025
FTE: 1.0

Application Review Begins

January 5, 2025; position open until filled.

Special Instructions to Applicants

For full consideration, please include:
1 A current resume/CV, and
2. A cover letter, and
3. Names and contact information for three professional references, one of which includes a current or previous supervisor/manager.

Department Summary

Student Services and Enrollment Management’s mission is to build a diverse, exceptional, and inclusive campus community. The person in this role will work toward this mission in the following ways: Understand UO values as represented in the IDEAL framework; illustrate efforts at awareness and implementation with other individuals in the workplace; act as an advocate to ensure efforts at best practices, including support of trainings and serving as a resource for inquiries; act as a supporter to implement policy and/or establish procedures or guidelines for their school/college or VP area/Division; and act as a supporter to implement and/or establish procedures or guidelines for the University.

University Housing, a department within the Division of Student Services and Enrollment Management, is committed to supporting student success by cultivating inclusive communities. Our goal is to provide a robust living experience through accessible and affordable state-of-the-art housing, dining, and social and academic programs for the entire student body to develop community leaders, innovators, and change-makers who will enrich the future.

We value equity and inclusion, responsibility and integrity, innovation and learning, and safety and security. University Housing staff work hard to incorporate these values into daily work and practices to ensure an excellent UO experience.

University Housing units include Business Services Operations, Dining Services, Facilities Services, Promotions & Student Recruitment, and Residence Life. University Housing is a $100-million dollar educational and business department that is a self-sustaining, self-liquidating agency of the University (receives no tuition or tax support for its operating budget).

Living on campus adds tremendous value for students and the University. Students who live on campus their first year have higher grades, are retained at the University of Oregon at higher rates, graduate at higher rates, and graduate more quickly.

Position Summary

The Assistant Director of Residence Life, Resident Services is responsible for all services and resources used by residents within Residence Life, University Housing, including the management of the day-to-day operations of Housing Service Centers, Housing Events and Resource Office, supervision of 3 staff (1 classified and 2 officers of administration), and the leadership and implementation of the functional areas of services and resources for the residence halls. The Assistant Director of Residence Life will also provide leadership in the areas related to Communicable Disease protocols (isolation/quarantine housing), emergency room actions (safe rooms and evictions), abandoned property, storage, and packing of student belongings, room changes, card, and key access, summer housing residential experiences, and mail and packages. The Assistant Director of Residence Life will also provide support to summer housing, card and key access systems for residents, and room assignments.

The Assistant Director of Residence Life provides oversight, management, and direction for the recruitment, hiring, selection, onboarding, training, and performance evaluation of student staff supporting resident services, including service centers, HERO, and front desk.

The Assistant Director of Residence Life effectively works and teams up with all Housing units, Human Resources, Business Office, Facilities, Dining Services, Information Technology, and Marketing to accomplish the strategic plan of University Housing. Furthermore, the Assistant Director of Residence Life supports the implementation and oversight of assessment instruments to evaluate the efficacy of general residential services and resources supporting departmental initiatives.

The Assistant Director of Residence Life may serve on-call in the absence of the Senior Associate Director of Residence Life for Residential Operations. This is not a live-in position.

The Assistant Director of Residence Life, Resident Services is supervised by the Senior Associate Director of Residence Life for Residential Operations.
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