Senior Manager - Global Sales & Operations (ATL)

About Hyundai GLOVIS America Inc.
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer's products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.
Summary
The Senior Manager, Global Sales & Operations leads strategic sales and business development, driving revenue growth for external multinational accounts in the U.S. This role focuses on securing new 3PL/TPL business and expanding existing relationships, demanding an accomplished sales professional adept at managing global RFQs and delivering integrated logistics solutions.
Compensation
$110,000-$125,000/Per Year (Subject to Compensation Study Upon Candidate Selection)
***An incentive program offers an 8% commission on the Gross Profit from new and expanded business, with an annual cap of $500,000.***
Responsibilities
• Acquire and manage new external multinational key accounts requiring cross-border and multimodal logistics support, focusing on maximizing Gross Profit
◦ Drive new 3PL/TPL business development from lead generation to contract closure, seeking opportunities to expand market share and revenue
◦ Serve as the primary point of contact for global clients, ensuring consistent excellence in communication and service delivery
◦ Lead global RFQ responses and align pricing strategy with regional capabilities and customer expectations to secure profitable external deals
◦ Serve as primary contact for global clients, ensuring consistency in communication and service delivery
◦ Design and implement customized logistics programs tailored to global supply chain structures for external businesses
◦ Collaborate closely with global HQ, regional offices, and U.S. operations teams to execute client SOPs
◦ Drive revenue growth by identifying upselling opportunities across multiple 3PL/TPL services (FFW, Drayage, Warehousing, etc.)
◦ Deliver data-driven performance reviews to maintain transparency and drive continuous improvement
◦ Monitor KPIs and financial metrics including gross margin, service level, and client satisfaction
◦ Identify risks and lead mitigation plans to ensure service reliability for high-profile clients
◦ Represent Glovis in executive-level client meetings, contract negotiations, and global strategy forums
• Strategic Planning & Collaboration
◦ Collaborate with internal teams to enhance service offerings and align with global customer trends
◦ Lead cross-functional projects to optimize global-to-local supply chain integration
◦ Provide market intelligence to support investment decisions in infrastructure and capacity
◦ Customer Onboarding & Support
◦ Lead implementation of new accounts including contract setup, system integration, and training
◦ Support issue resolution and act as escalation point for complex customer concerns
◦ Develop long-term account plans focusing on mutual growth, innovation, and partnership
◦ Other duties as assigned
Benefits of working at Hyundai GLOVIS America Inc.
• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Pet Insurance
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*
*Benefits may vary by location. All benefits pursuant to Company policy
Skills
• Excellent written and verbal communication skills in both English and Korean required due to extremely high volume of communication with customers/vendors in Korea Required
• General understanding of the Supply Chain Management and the logistics industry Required
• Understanding of the full range of Freight Forwarding services, including movement scheduling, monitor and control services, cost optimization, and various industry specific requirements Required
• Ability to establish business plan and proceed new business developments/proj