Project Manager, Retail Transformation

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

The Project Manager- Retail Transformation will play a crucial role in actively supporting the overall tactical and strategic execution of CHEP U.S.’s Retail Transformation & Innovation efforts.

Person in this position will play a core role in concurrently leading activities of Retail Transformation & Innovation goals and output.

Drive lasting strategic change in alignment with our business pillars & ambitions. Ensure Go-To-Market strategy is adopted in our engagements.

Major/Key Accountabilities

• Lead the resources, the timeline, and the budget to guarantee the On-Time and In-Full Delivery of related Retail Transformation priorities, collaborating cross functionally with key stakeholders for buy-in and coordinating regular touchpoints.  
• Report out at ELT SteerCo’s inclusive of preparing materials.
• Develop & collaborate on the creation of progress reviews, dashboards, and other key metrics
• Development and collaboration of multiple Retail Transformation resources (not limited to: Presentations, Execution Guides, ongoing Q&A; Strategy materials; Calculators) as needed as well as updating and revitalizing go-to-market materials to remain relevant.  
• Liaise with Retail Transformation & Innovation team to ensure appropriate stakeholders engagement as well as escalating risks.
• Lead forecasting, planning, & execution of Retail Transformation Initiative in WAVE system. Owner of the initiative & partner cross functionally ensuring robust and accurate documentation.
• Change agent and support organization and customers in navigating change to guarantee successful delivery and sustainability of the Retail Transformation actions implemented.
• Ensure customer-centric focus in all activities and encourage peers to have a customer focus mindset.
• Lead cross-functional & global retail Learning Share community and ensure best practice sharing within team.
• Utilize effective change management skills within communications, trainings, ad hoc stakeholder needs.

Experience

Essential

• 5+ years’ experience of progressive work managing major projects and cross-functional stakeholders

• Extended work in cross functional matrix oriented internal structures

• Lead numerous analyses and projects from business specifications to practical implementation

• Ability to liaises and influence between project members, cross-functional teams, leaders, and other stakeholders to ensure deliverables, requirements, schedules, cost, and meeting plans are communicated by driving results through change management

• 3+ years customer-facing experience leading various customer-facing activities

• Ability to understand, lead and execute supply chain solution-related concepts & strategies

• Experience in a particular industry is not required, weighing more so on other noted skill sets, capabilities, etc.

• Ability to clearly articulate vision at all levels of the organization effectively storytell.

Desirable

• Work in multiple functional areas

• Experience of working on Transformational Change programs in a global organization

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