FISCAL ASSISTANT II - 64068286

Requisition No: 858664 

Agency: Department of Health

Working Title: FISCAL ASSISTANT II - 64068286

 Pay Plan: Career Service

Position Number: 64068286 

Salary:  $35,000.00 - $37,800.00 

Posting Closing Date: 08/21/2025 

Total Compensation Estimator Tool

Open Competitive Job Opportunity

This requisition maybe used to fill multiple positions

 

Come Join DOH-Team Duval!  If you are looking to establish an exciting and successful career in Public Health, you have come to the right place.  Many of our innovative and successful health programs are recognized throughout Florida. 

 

Your Specific Duties and Responsibilities:

This position reports to the Senior Clerical Supervisor. This is an independent clerical accounting position working in the Health Center setting. This position maintains a high-volume workload, which is subject to time constraints and must performed with a high rate of accuracy. Provides excellent customer service and quality care experience at every customer encounter for the day-to-day front desk operations, office related duties and billing of medical services provided by the Center. Performs front desk operations according to established policies and procedures (DOH-Duval Health Center Business Operations Manual, DOH-Duval Billing Manual, DOH-Duval Policy, etc.)

Public Health Competency Domain 1: Analytical/Assessment skills

Public Health Competency Domain 2: Policy development/Program planning skills

Public Health Competency Domain 3: Communication skills

Public Health Competency Domain 4: Cultural Competency skills

• Register, verify and update client demographic information in HMS/FLSHOTS.
• Performs client registration accurately and positively (greet patients upon entry; keeps client updated on their status while waiting; ensures client is aware of next appointment, follow up needed, etc. upon appointment completion).
• Accurately prepares client medical records prior to scheduled appointment time.
• Establishes, updates, and verifies patient demographic and insurance information.
• Collects, analyzes and records interview data about clients.
• Compiles various clerical reports.
• Verifies validity of documentation of client's eligibility for care using modern computing techniques and database retrieval. • Schedules client appointments.
• Serves as a witness to signature of client consent forms and other documents.
• Answers, documents and/or transfers telephone calls in a prompt, courteous and professional manner.
• Directs and responds to general public inquires both in the Center and on the telephone.
• Retrieves, prepares, and maintains medical records.
• Photocopies records and reports as necessary for referrals to outside providers.
• Monitors, accepts, and reviews all incoming mail and faxes and disseminates to all appropriate parties.
• Assists with inventory and ordering office clerical supplies as needed.
• Provides requested support to team members (providers, peers, clinical staff, interns, volunteers, etc.)
• Completes Employee Activity Records in a timely manner.

Public Health Competency Domain 7: Financial planning/Management skills

• Charges entry, collects fees, including co-payments, deductibles, and balances from clients according to the established sliding scales, agency policy or private insurance protocols.
• Accounts for and documents fees collected according to established policy.
• Adheres to End of Day (FOO) policy and procedures which includes, but is not limited to, cash drawer maintenance, billing reconciliation and entering chargeable items.
• Receives and audits Superbills for completeness and accuracy.
• Reconciles Superbills for errors, obtains corrections, and prepares for billing.
• Generates and reviews unbilled records and provided client services in HMS using HMS reports. 
• Promptly takes corrective action for all billing errors found in course of billing reviews of clinics
• Resubmits claims when needed, manually completes claims when necessary
• Works with billing HUB to address al