Technology Product Analyst IV

To compile, research, analyze, and document data, requirements, workflow / processes, and functionality for respective ETS group. To develop and evaluate information and prepare recommendations. To partner with Technology Product Owner (TPO) in the creation, management, and maintenance of product boards and product backlogs.

• Demonstrates leadership within the product team and within the Analyst team, including via new ideas and/or leading improvement efforts, oversight of other TPAs; and providing PAR input
• Partners with TPO for overall product board/backlog creation, maintenance, and management; orders backlog items to best achieve goals and optimize the value of each sprint
• Clearly presents status and issues in variety of oral and written formats, and leads product meetings
• Authors wide variety of user stories/features/product backlog items; provides critical feedback to other stories/features/backlog items
• Liaises between product team and business area
• Conducts requirements analysis and validation, ensuring requirements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards
• Solves business problems by defining systems solutions via interviewing stakeholders, identifying and evaluating alternatives, and presenting findings
• Manages large projects/product lines either solo or by leading a team of Analysts
• Recognizes and proactively raises issues or risks along with well-considered solutions
• Elicits and documents functional and non-functional requirements using variety of techniques, including interviews, document analysis, storyboards, use cases, scenarios, and diagramming
• Represents requirements using alternative views, such as epics/features/stories/product backlog items, models, diagrams, prototypes, or scenarios, to facilitate communication to the project / product team
• Tracks and manages requirements status and changes throughout project / product lifecycle via board/backlog management and maintenance
• Creates and communicates artifacts translating business needs into executable requirements
• Continually seeks opportunities to improve and increase level of industry/domain-specific knowledge by remaining current with emerging products and technical updates
• Mentors and guides Interns, Contractors, and other Analyst staff
• Presents project, product, or other material at All Hands meetings
• Performs other duties as assigned

• Bachelors degree in Business Administration, Information Technology, Computer Science, or related field, or the equivalent combination of training, education, and experience
• Significant experience in problem resolution including determining root cause, scope and scale of issues
• Possesses/maintains advanced experience with Microsoft Office suite, including Excel, Word, PowerPoint, and Visio; artifacts and deliverables are polished and professional
• Advanced experience in SQL and VBA database languages
• Demonstrates significant creativity and variety of approaches to solving business and technical problems
• Demonstrates competence in planning, organization, and multi-tasking, of large and complex efforts.
• Navy Federal Service Now knowledge
• Navy Federal products, services, programs, policies, and procedures
• Experience leading, guiding, and coaching team of staff and contractors
• Manages multiple priorities independently and/or in a team environment to achieve goals via effective organizational, planning, and time management skills
• Possesses/maintains advanced skills with data querying, reporting, and analysis; comfortable recommending solutions to problems
• Possesses/maintains advanced verbal and written communication skills

Desired Qualifications

• Certifications in MS Azure Cloud Fundamentals, Scaled Agile Framework (SAFe), Certified Scrum Master (CSM) is helpful

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

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