Clinical Nurse Navigator
American Oncology NetworkAbout the role
Location:
Central Georgia Cancer CarePay Range:
$30.94 - $60.74Position Summary
An oncology nurse navigator (ONN) is a professional RN with oncology-specific clinical knowledge who offers individualized assistance to patients, families, and caregivers to help overcome healthcare system barriers. Using the nursing process, an ONN provides education and resources to facilitate informed decision making and timely access to quality health and psychosocial care throughout all phases of the cancer continuum. supporting organizational strategies across the cancer care continuum, necessitating the ONN to master knowledge, skills, and tasks that allow him or her to influence network systems and behaviors, community needs assessment, navigation program development, marketing, and outreach, understanding and use of ONN-specific outcomes metrics, and identification of gaps in and strategies to meet continuum-based needs. In addition, cancer survivorship planning is increasingly a component in the navigator role expectations
Key Performance Areas
KPA 1 – Collaborate with Healthcare providers
Coordinate the care of patients with a past, current, or potential diagnosis of cancer while adhering to NCCN guidelines.
Assist patients with cancer, families, and caregivers to overcome healthcare system barriers
Coordinate extension of services to include nutrition, home health, DME and hospice
Coordinate cancer survivorship planning
KPA 2 – Patient and family education
Provide education and resources to facilitate informed decision making and timely access to quality health and psychosocial care throughout all phases of the cancer care continuum (CCC).
KPA 3 – Communication
Ensure effective communication and premier customer service with internal and external customers
Communicate relevant updates and provide quarterly patient services data to director
Collaborate with community navigators and assist with resources, education and planning
Participate on committees to meet requirements for accreditation
KPA 4 – Clinical Trial access
Collaborate with healthcare providers on potential trials
Participate in screening and consenting patients for clinical trial
Assist with startup of trials to include regimen requests and requirements for blinded studies as assigned
KPA 5 – Teamwork
One team approach to maintain in-depth understanding of program requirements.
Assess patient needs for resources and assist lay navigator
Participate in outreach programs
Coordinate Specialty Infusion Services with lay navigator and training with staff
Provide advanced care planning education and documentation with lay navigator
Collaborate with Liasion/OM to provide up to date marketing materials for providers, patients, and families
Performs other duties and projects as assigned.
Position Qualifications/Requirements
Education
Minimum of Associate degree in Nursing, Bachelor of Science in Nursing preferred.
Previous Experience
Minimum of five (5) years’ experience in Oncology nursing
Clinical trial experience preferred
Core Capabilities
Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.
Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
Communication Skills: Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.
Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.
Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-m
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