Sr. Business Systems Analyst

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role...

This Sr. Business System Analyst position will work with the Product Manager Solution Architect and end users to ensure the delivery of Consumer Product applications that meet the business needs and align with the business and technology strategic vision

Your Role Accountabilities...

Business Analysis & Change Mgmt This role will develop and maintain deep domain expertise of the Monetization & Studio Tech application portfolio for Consumer Products, DC Comics, and WB Games and collaborate with various team members to understand the product roadmaps from requirements gathering and design through the development cycles. They will understand the release schedule to help coordinate change management activities that align with the technology roadmap. This role will work with Change Management Lead & Training Leads to define and execute change management and training plans effectively sharing information with stakeholders throughout the project life cycle. Develop and deploy user adoption/training initiatives to support change related to technology implementations. 40%

Documentation:  This role is responsible for change management, testing and training plans as well as all associated deliverables. This role should create best-in-class templates that can be leveraged by Product Teams (Product Mangers & Business Analysts) across multiple technology initiatives. 60%

Qualifications & Experiences...

• Bachelor’s degree and 4+ years of relevant experience

• Strong customer service, problem solving, organizational and conflict management skills.

• Exercise mature judgment and make independent decisions in accordance with established policies, rules, and procedures.

• Excellent organizational skills

• Proven ability to learn new business processes and systems quickly.

• Ability to explain system functionality to end user

• Provide input, documenting requirements and supporting the design and delivery of change management and training deliverables

• Develop and deploy user adoption/training initiatives to support change related to project implementations

• Define and execute communication strategies to effectively share information with stakeholders throughout the project life cycle

• Experience with OCM models, tools and frameworks to support improved organizational adoption of new technology enabled business processes.

• Attention to detail; is thorough when performing work and conscientious about attending to detail.

• Self-driven and have demonstrated the ability to work independently with minimum guidance.

• Proven experience working the Technical Project Managers and Product Manger to develop and implement following tech strategy deliverables:

  • Stakeholder Analysis

  • Internal & External Communications/Outreach Plans

  • Testing & Training Plan

  • User Adoption Metrics Tracker and intervention plan to increase adoption as necessary.

  • In-app adoption tools (i.e., WalkMe)

  • System FAQs

Not Required but preferred experience...

• Media & Entertainment Experience

• Consumer Product Interactive Entertainment or Publishing Operations experience

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/  along with some insi