Clinical Program Manager - Central Administration

The Quality Program Manager provides clinical safety and compliance oversight for ExpressCare clinics in AK/WA/OR/MT/CA.  This position designs training, protocols, and survey cadences to ensure compliance in various areas, including but not limited to Lab, Pharmacy, Environment of Care, Infection Prevention. The Quality Program Manager leverages Sr. MAs within each operating area to conduct day to day site audits and MA training to ensure competencies and compliance are maintained.

This position is responsible for analyzing and preparing operational data into a useful format so business owners can easily interpret the results to determine what/if action is required to meet current or strategic business needs.

Success in this position will be measured by high performance on external compliance audits, maintenance of MA clinical competencies, and resolution of unusual occurrence events with sustainable process improvements.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Express Care LLC and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Bachelor's Degree in Healthcare Administration, Public Health, Nursing, Business, or related subject
• 3 years experience in healthcare
• Equivalent experience which includes management experience
• Experience interpreting regulatory standards, clinical guidelines, national quality metrics, patient safety and systems thinking, change management and health services research
• 3 years if Bachelor's degree in an unrelated field, an additional 3 years of industry experience

Preferred Qualifications:

• Master's Degree in Healthcare Administration, Public Health, Nursing, Business, or related subject
• Six Sigma and/or Lean process improvement experience

Why Join Providence? 

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security.  We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about our Benefits and Rewards.