Account Manager –Equitable Building Decarbonization Concierge-LA SGV & SFV

Account Manager – Equitable Building Decarbonization Concierge 

Location: Los Angeles County (must live in LA County; LA SGV & SFV )

Ready to make a difference?  

Imagine being at the forefront of a transformative initiative that not only saves energy but also uplifts entire communities. As a key player in this program, you’ll have the opportunity to: 

• Drive Positive Change: You’ll be directly involved in installing state-of-the-art, energy-efficient appliances and implementing crucial energy-saving measures. Your efforts will make a tangible difference in the lives of low-income households, helping them reduce energy costs and improve their quality of life. 

• Collaborate with Community Leaders: You’ll work alongside community-based organizations (CBOs) to ensure that outreach, education, and support are culturally appropriate and impactful. This collaboration will help build trust and foster strong community relationships. 

• Lead in Decarbonization: You’ll bring your expertise in decarbonizing single-family homes, multifamily buildings, and manufactured housing to the table. Your knowledge will be pivotal in reducing carbon footprints and promoting sustainable living practices. 

• Be a Catalyst for Innovation: This role is not just about following a plan—it’s about innovating and finding new ways to enhance energy efficiency and sustainability. You’ll be at the cutting edge of environmental technology and practices. 

• Transform Lives and Communities: Beyond the technical aspects, your work will have a profound social impact. You’ll be helping under resourced communities thrive by providing them with the tools and knowledge to create a more sustainable future. 

Why you will love working here:  

• Quality of life: Flexible workplace arrangements, work-life balance  

• Investment of the community: Donation matching, volunteer opportunities  

• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan  

• And many, many more (Ask your recruiter for more details!)  

What you will be doing:  

• Act as the primary liaison between program participants and ICF. 

• Collect and manage all project installation reports and documentation. 

• Coordinate scheduling and updates with participants. 

• Provide individualized support to each household, ensuring clear communication and coordination. 

• Work closely with trade allies to manage installation and QA/QC processes. 

• Manage incentive layering coordination and follow-up surveys. 

• Engage with participants for ongoing program support, including maintenance and tenant protection issues. 

What we need you to have (minimum qualifications): 

• Bachelor’s Degree with 1+ years of experience in equipment or technology sales, engineering, and/or energy efficiency OR 

• 6+ years’ experienc