Front Desk Medical Administrative/Patient Services - Kim Health Center

Description

University Physicians Association is seeking qualified applicants for a busy non-profit primary care and dental clinic (Kim Health Center). Join the Kim Health Center Team as a Full-time front desk assistant to support patient services. Long term room for growth with both hours and responsibilities if desired. We are a mission driven health care clinic working with underserved populations.

Schedule as follows: 4 days per week, Mon-Thurs, 8am-5pm with one time per month /occasional Tuesday 11am-7:30pm.

Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD/LTD, Life Insurance, 401k with company match and immediate vesting, Critical Illness, and more!

Responsibilities include:

· Greet patients

· Schedule appointments

· Answer phones

· Assist with general patient flow at the front desk and throughout clinic

· Update medical records

· Learn Electronic Medical Record’s system for medical and dental to schedule patients and maintain clinical records

· Comply with all HIPAA laws and follow internal PHI policy and procedure

· Learn provider schedules and scope of practice for proper scheduling

· Checking patients in and out

· Assist with heavy phone volume

· Help reconcile with other staff end of day patient visit data

· Attention to detail

· Send patient referrals and records, in timely manner

· Be a good communicator

· Remain patient and service focused

· Communicate regularly with Front Desk Manager and Executive Director as needed

· Attend monthly staff meetings

· Willing to occasionally work outreach events at health fairs or special events held at clinics or community centers

· Needs to have basic working knowledge of Microsoft office, and at a minimum basic computer experience and understanding.

Requirements

• Prior job experience must include demonstrated interpersonal skills, good communication skills, a commitment to service and helping others.
• Front desk dental experience and /or Spanish speaking a major plus.