Staff Product Operations Manager

Who We Are

Aurora (Nasdaq: AUR) is delivering the benefits of self-driving technology safely, quickly, and broadly to make transportation safer, increasingly accessible, and more reliable and efficient than ever before. The Aurora Driver is a self-driving system designed to operate multiple vehicle types, from freight-hauling semi-trucks to ride-hailing passenger vehicles, and underpins Aurora Horizon and Aurora Connect, its driver-as-a-service products for trucking and ride-hailing. Aurora is working with industry leaders across the transportation ecosystem, including Toyota, FedEx, Volvo Trucks, PACCAR, Uber, Uber Freight, U.S. Xpress, Werner, Covenant, Schneider, and Ryder. For Aurora’s latest news, visit aurora.tech and @aurora_inno on Twitter.

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all. We’re searching for a Product Operations Manager to join our Aurora Services team. 

In this role, you will

• Develop and implement a robust release management process.
• Work with engineering teams to ensure quality assurance and smooth deployment of new features.
• Track and communicate release progress to stakeholders and manage post-release support.
• Partner with product managers to define, manage, and communicate a clear roadmap to the organization.
• Track progress against the roadmap, and raise risks and adjust timelines as needed.
• Identify and analyze current product development processes to identify areas for improvement.
• Develop and implement new processes and tools to streamline workflows and improve efficiency.
• Continuously monitor and refine product development processes based on data and feedback.
• Develop a feedback loop for our technology so that we continually understand how well our products are working for our customers.
• Analyze user feedback to identify pain points, opportunities, and areas for product improvement.
• Collaborate with product managers to translate user feedback into actionable product requirements.

Required Qualifications

• 5+ years in product operations, with a proven track record of successfully launching and managing commercially successful software products.
• Proven experience in managing the planning, scheduling, testing, deployment, and training of complex software releases that have high numbers of dependencies.  
• Bachelor's degree in engineering, business, computer science, or a related field.
• Proven track record of successfully managing product roadmaps and releases.
• Strong analytical skills with experience in data analysis and process improvement methodologies.
• Experience shipping products to enterprise-sized customers.
• Solid leadership experience with cross-functional teams in service of a large workstream.
• Excellent communication, collaboration, and interpersonal skills.
• Clear, concise style of communication.

Desirable Qualifications 

• Experience in the AV, logistics and/or supply chain industries.
• Experience working in combination software/hardware environments.
• High level of comfort working in ambiguity. Must be able to define the unknown, create structure and manage change.
• Passion for self-driving technology and its potential to revolutionize the transportation industry.

The base salary range for this position is $181,000 - $290,000 per year. Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

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Working at Aurora

At Aurora, we bring together extraordinarily talented and experienced people united by the strength of our values. We operate with integrity, set outrageous goals, and build a culture where we win together — all without any jerks.

We have offices in several locations across the United States, where we encourage team and cross-functional collaboration. Aurora offers competitive medical, dental, and vision benefits, an